@Lokki said:

I just received the same thing and was sitting here wondering how to handle it.
Personal contact = good.
Vague details = whut?

I completely agree with your response to the email too, it echoes mine.

Dear Team

Which rings are okay Which rings are not What will you be changing if we allow carte blanche and Would it perhaps be a good idea to confirm changes before shipping

I'm fine if things require changing, I've cruised along happily thus far. I understand that not everything has worked. But I would like to venture the opinion that this email does not do as much to clear things up as you may have hoped it would.

I'm glad I wasn't the only one who got that email and thought - whut?
Without knowing which ring(s) are causing the delay, and what the likely options are for swapping it is still a vague guessing game. As these are going to be permanent swaps to my order I'd like a say, and not just give full creative freedom away. For example, I'm cool with 0.5 size bigger, and ok with swapping a certain ring for a classic - but one of my rings I want as it is. But I don't know if that is a ring causing a delay or not. From the update I'd assumed the delay was with white inlays, but from John's comment in another post it seems that alpha's are also now going to be 8 weeks delayed.

Anyway, I'll go into the specifics of what I do/don't want as a reply to that email, but it certainly didn't help clear things up in the way the team maybe hoped it would. It is just going to give them more communication traffic now, rather than a simple rely of what I want to replace with what.

@imscuba

hey lokki, i figured since you are a forum admin you might be involved with the whole project and might be able to answer my question rather than email the support email. i just saw the update that mentions faulty rings. how are we supposed to know if our ring is faulty? when i get my ring to work it seems like the read area is less than the size of the sweet spot sticker, so im not sure if thats as intended and the gs3 just doesnt like it or if it might be the ring. if you aren't involved in the whole project and just simply manage the forums i can send an email in or create a thread in the appropriate place.

Hi mate, I'm just a fan and persisted my way into a moderator position. Tom, John and Chris are the droids you're looking for if you need to throw praise, money or lukewarm custard. Tom's answer is the one to pay heed to though, the GS3 and GS4 seem to have rather small sweet spots that are really picky at times (and mileage between phones really varies a lot) but if they work at all then the ring is fine. :-)

That was it! The culprit seemed to be a rather poorly written app from our city's public transit company, that is supposed to use NFC to read transit card info, but actually never works. The keyboard issue appears to be gone with this app removed.

Thanks for the tip! I'd never have guessed it, the app wasn't active or even open as a background process.

bumping an old topic but worth it

i agree with @Lokki older comments.
i myself have never actually seen a confirmed case of rfid skimmed data being used to preform a transaction
not personaly...

every single story i hear is prefaced with
"i know someone who"

Nope. Unlock when receiving call, never relock

Hey we got an update!

https://twitter.com/johnmclear/status/906076881446895617

@shama yea, sounds good. We still need to address the issue of "proximity" IE you don't need to use your ring to unlock your phone if you are using sat-nav or if you at a trusted WiFi spot but those are V2 things. Initially just learning about interactions is a huge step forward for the project so thanks for sharing and keep up the good work!

Fingers crossed something lands in AOSP soon.....

Hi..i am a new user here. In my case I have an alpha blank/white, and two substituted black/black sigs, I'd discourage black/black or white/white or transparent/transparent.I do find the clash visually, even to other people when they see the transition of black white very distracting. I wear my b/w alpha on my thumb and if it happens to slip around from its usable position, which is basically chip side down inner and other thumb edge, The transparent looks good, with the black being very constrasting.

through hole pcb assembly

@johnyma22 Yes, I have downloaded and reinstalled several times from the Google Play Store.

Hey @hauspro , i've just replied to your support ticket with full information and this issue should now be resolved for you. Really sorry this has taken so long for us to sort for you. Let us know if you have any further issues.

i still am unsure how we are going to link our bank details to the ring to make payments any ideas??

Pretty cool MrStein ;)

@shama good point, but these are prefab and my skills of handworking are realy poor :D

Awesome thanks :) We're going to be pushing more fixes over the weekend so sit tight as we're going to fix more advanced functionality

Ok, new phone, app is still telling me its not an NFC ring when I try and register.
Exact message is "Uh oh This might not be a genuine NFC Ring, please try the other side of your Ring"
When I try the other side, same message. Also this message appears multiple times, this time it was 16 times (the number appears to go up each time I test the ring" Other applications (NFC Tag Writer) can read the NFC tags on the ring. Why does the app not think my ring is genuine? Please fix your app!

Thanks for providing those information. It's hard to explain what happens or help without those.
It seems like your ring got lost during shipment and it will be replaced. You were right that there is a big chance that you'll have to wait on a new shipment from china as Alphas are probably not in stock.

@Chivo said:

Ill back off now but would love an official reply from the support email so I feel as though some progress has been made.

You will get one just give them a bit time. It currently takes about a week to get a response on the support mail as they still get a lot of requests. Just gibe them a little time, they are a small team and have a lot to do.

Hi, Thanks for the update. When would this option be live on the website? This is required for placing the new order. Thanks.

Well, glad it got working for you at least.
There are looking to be changes in the way validation works in the future.

The ACR units are cheap and readily available, but I must say I am very impressed with the performance of the HID units, especially the omnikey 6321. If I had a choice I'd get that one every time.