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    With a genuine NFC ring, getting: "Uh Oh. This might not be a genuine NFC Ring, please try the other side of your Ring"

    NFC Ring Apps
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    • R
      Robert Smith @johnyma22 last edited by

      @johnyma22 Yes and every other suggestion (that i saw) in other threads.
      Thanks for the quick reply

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      • johnyma22
        johnyma22 NFC Ring Team last edited by

        Hey Robert, I emailed you a user/pass :)

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        • R
          Robert Smith @johnyma22 last edited by

          @johnyma22 Thank you

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          • T
            tlambson last edited by tlambson

            Excited to have gotten my NFC ring for Christmas. Tried to get it registered on my LG G3 but it keeps telling me it may not be genuine. I can get it to write and read what's been written, but the main reason I asked for the ring was to unlock my phone. From what I've read on this thread, the only way to get it to work at this point is to get a verification code. Do I do that by writing to support, or is there another step I'm missing?

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            • Lafunamor
              Lafunamor Community Helper last edited by

              did you try both sides of the ring? If yes, please email support@nfcring.com they will be able to help you.

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              • H
                hauspro last edited by

                i have had the same problem, purchased my ring directly from this site. I have sent several emails to the support email and had one response followed by 7 days of radio silence.
                Can someone get in contact with me to help me register my ring????

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                • Lafunamor
                  Lafunamor Community Helper last edited by

                  can you please provide us with a case #?

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                  • H
                    hauspro last edited by

                    Certainly, i spoke to Tom case #(12905) on May 13th.

                    My purchase order number for the ring itself is #US1854.

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                    • Lafunamor
                      Lafunamor Community Helper last edited by

                      @johnyma22 @NFCringTom
                      can you please check this?

                      @hauspro please note that the ticket will be placed to the end of the queue if you update it, so emailing more may cause late responses

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                      • Chris
                        Chris last edited by

                        Hey @hauspro , i've just replied to your support ticket with full information and this issue should now be resolved for you. Really sorry this has taken so long for us to sort for you. Let us know if you have any further issues.

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