Carbon Fiber vouchers Kickstarter update
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Ugh the deadline has passed Annita, that's why it's private.. I can't open the form again now as all data has been passed on for processing :|
Very little I can do I'm afraid, ugh! :( Sorry... You could email support but they have been told to not allow any changes after the deadline, they might make an exception for you because of your contributions to the project..
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But I was trying to access it ON the 13th. Anyway, I'll try to explain to them the situation
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@johnyma22 said:
What will the voucher consist of?
We will issue you a voucher to the original order value of the ring from your pledge. So if you pledged £15 for a stealth bomber ring and we provided you an alternative ring, you will get a £15 voucher. Pretty cool huh? Collection folks will get the value of that ring from the collection, we value each ring from the collection at £15 so you will get a voucher of £15 per substitution.Got my voucher today, thanks for doubling it...I'm sure this will make a lot of the NFC Ring 1 users happy.
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Got my voucher - cheers.
Some links send me to the store -- but the store doesn't have the new rings, and no mention of voucher, and doesn't recognise my login (which works fine here... I thought we moved to single sign on a while back?).
Some links send me to kickstarter - especially the http://nfcring.com/2016/ link that redirects to www.kickstarter.com , but none of the wording there implies anything about the voucher. It seems like rather mixed messages. If the (second) kickstarter fails to reach it's target are the vouchers still valid?
(PS: I still find this forum's visual style to be horribly unreadable & unintuitive)
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@gth said:
Got my voucher - cheers.
Some links send me to the store -- but the store doesn't have the new rings, and no mention of voucher, and doesn't recognise my login (which works fine here... I thought we moved to single sign on a while back?).
Some links send me to kickstarter - especially the http://nfcring.com/2016/ link that redirects to www.kickstarter.com , but none of the wording there implies anything about the voucher. It seems like rather mixed messages. If the (second) kickstarter fails to reach it's target are the vouchers still valid?
(PS: I still find this forum's visual style to be horribly unreadable & unintuitive)
From the email:
The 2016 Rings wont be available until they go live on the store, but you will get an email before anyone else when this happens.
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Hoping to get the vouchers active in about 9 days, just crazy rammed w/ the KS right now!
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I know it's last minute, I had to double check with several places at different times to get an accurate ring measurement. But I didn't see a spot to put the voucher code in at checkout. Did I miss something?
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I'm guessing the expiry was based on your time zone and I went by mine. Money is tight these days so I really had to wait until last minutes to be sure I would still have cash left for shipping. Crap, my bad on the time zone thing.
Another note, did you make any that were carbon fibre and transparent? That was the one design I was hoping for. But the antennas on the new inlays look really cool
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@LoganFive Nah we didn't make any Black fiber / Transparent rings this time around! Might do in the future though, nothing to stop us other than volume :)
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That's good to hear. It was smart to only offer a certain number of static designs this time around. Must have saved you a heap of trouble and time. About missing the expiry date on the voucher, I saw a similar post on another thread. I believe I should email support about that?
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@LoganFive yeah we're learning what does and doesn't work and we're also learning the importance of saying "no" to backers/customers. In fact sometimes I think it's the times you say no that defines you as a company instead of the times you say "yes".
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Hi, Just a quick FYI that I (as a backer of the 2013 campaign and chooser of a carbon fibre ring) haven't heard anything about how fulfilment of the replacement rings is going. I applied for the voucher and placed order on the website, including paying more for shipping, etc, but haven't heard anything since then. I see on the 2015 KS campaign page that shipping began last month for those new backers. When can the patient backers from 2 years ago expect to receive their rings, do you know? An update would be gratefully received.
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I've yet to receive my ks2016 rings, due to size/qa failures - however from my vouchers in ks2013 terms I did get my alpha signature ring immediately I used the voucher code, but like you no sign in terms of vouchers used for new style rings.
I'd expect the ks2016 backers to get their ks rings before they'd start issuing the new style rings from vouchers - however that's just my interpretation and what appears to be happening in my case since I'm in both camps - unless the older voucher usage happened to be for sizes and styles not relevant to ks2016 fulfilment.
I'd be annoyed as a ks2016 backer if ks2013 backer vouchers were being honoured before my new funding - but I can see it both ways.
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I have no strong emotions either way now - it has been 2 years, pretty hard to sustain an emotion that long! Just wanting an update either way, so we know if we need to keep waiting or finally give up on it, especially as I see yet another KS is being proposed without finishing the first.
@NFC-Ring-Team Can you please give the original KS2013 backers who are waiting for their new (coupon redeemed) rings an update as to status and next steps? Many thanks! -
Just had mine, delivered along side my ks2016 package - I'd two new one old my voucher so I'd had the alpha signature immediately the vouchers were issued..
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Just received my two Horizon rings from my two vouchers, and there is a something a little odd!
I previously had (still have, but one of tags has failed and since it was a free "interim" ring while the black coating was worked out, and my new Horizons were on order, I haven't bothered getting it replaced) an 8.5 V1ntage, but it's a little loose so decided to go down to a 8 for my Horizon... yet the Horizon feels bigger (it's certainly a looser fit on my finger)
I noticed that on the V1ntage, the inside edge seems slightly rounded whereas on the Horizon it looks totally flat so not sure if that's why it feels different?
Not much of a problem since my wife wants a Horizon as a thumb ring now she's seen it in person and the 8 fits her well, but I'm now unsure of what size to order for me :/ Do I drop to 7.5 or all the way to 7? :/
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Hi @vaticanuk - it might be best to double check finger and ring measurement to make sure of how far they're off. A full size is a pretty big jump!
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Ok, so just got the rings and my finger measured.
My finger is 8 (which matches last time, just the guy who measured it last time said it's probably worth going up 1/2 a size to allow for a wide ring).
My old 8.5 V1ntage is 8.5, but my new "8" Horizon measures about 9.25 :/
So, i'm now unsure if I just received a 9? 9.5? in an 8 box or if the sizes are a bit funny? Guessing the former, but the fact it measures 9.25 when they're only available in half sizes is a bit odd!
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@vaticanuk ah, well at least you know where you're at then at the moment. Have a chat with support@nfcring.com and just explain to them that your size 8 ring is larger than size 8 and you should get sorted out. These rings aren't that wide and the comfort fit makes my size 8.5 finger an easy 8.5 ring fit.
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Decided to just bite the bullet and order a new 8 (since I'm keeping the "8" anyway). If I did just get sent the wrong sized ring, it shouldn't happen twice eh ;)
