Alert not NFC ring
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Just for clarification only KS backers received the unlock code via email and only KS backers get additional tags shipped with their ring.
please give the team a bit of time to research this problem. we will definitely find a way to get the unlock app working for all of you (having a nfc ring).
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@NFCringTom has a workable solution in mind, just waiting on him to confirm best method of contact - it'll be a manual reissue of the validation code. Watch this space.
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Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.
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Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".
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@NFCringTom sent email =)
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@NFCringTom i'll appreciate it if you could send me the solution to this issue :)
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Same problem here...Can you send me the solution? @NFCringTom
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@NFCringTom said:
Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.
@Mahmoud @mirkochip
As he wrote: please send a PM to Tom or send a message to support@nfcring.com -
Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.
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@MLUM can you post me the request #. @NFCringTom can you please check?
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I PM'd but not heard anything :(
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If you're not having any luck, make sure that the subject line is clear - Unlock App Verification Code Request.
There are so many support requests that you can get lost in the mix, so be quite clear about what you need. -
Been two days since I sent in an email about this and no response.
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I have this same problem, I sent an email and have not received a response. Is there a solution?
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There is a solution, just hold tight for now - @NFCringTom handles support requests plus a lot more.
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@Lafunamor Sure, request # 7686
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This must be a huge problem.
1200 views of this thread and yet as far as I can tell the problem hasn't been solved.
I've been holding tight since May when I was supposed to receive my ring.
Now I'm holding tight for a verification code. -
Around 20 rings as an estimate. Not a huge problem, just an irritating one. Lots of those views will be guest views that occur because this thread is continually bumped to the top.
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@NFCringTom any update? Any way Lokki and I can help?
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I received a password so that the I can get into the Lock app.
I downloaded the latest control app 0.1.11 but that app still does not work.
My support requests have been closed despite still not being able to get into the control app.
