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    Alert not NFC ring

    NFC Ring Apps
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    • M
      Mahmoud last edited by

      I just got my ring and trying to register to NFC Ring Control App and i am getting a popup message saying Alert not nfc ring.

      Samsung Galaxy S4 with Normal (classic) Ring.

      any help would be much appreciated?

      Thanks,
      Mahmoud

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      • Lafunamor
        Lafunamor Community Helper last edited by

        If you are a Kickstarter Backer there is no need to register your ring. the unlock app verification code should have been sent to you via email.

        @johnyma22 any idea why this happens? was there a change of tags?

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        • johnyma22
          johnyma22 NFC Ring Team last edited by

          Sounds like @Mahmoud didn't buy a genuine NFC Ring, that's usually what happens if someone tries to use a copy/fake. Could be another reason though, @Mahmoud can you let us know where you got the ring from?

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          • M
            Mahmoud last edited by

            I have bought this ring through you from kickstarter. I can take pics or forward any emails if that helps.

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            • C
              ColdEmbrace last edited by

              I'm having the same issue, my stealth bomber ring arrived today and it's telling me that it's not an NFC ring. I'm using a Nexus 4 with a 12.5 stealth Bomber normal ring.

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              • Lafunamor
                Lafunamor Community Helper last edited by Lafunamor

                sorry guys I can't help you with that. I don't know how the app is testing the inlays. you'll have to wait on a reply of john.
                can you guys post some pics of your rings, please

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                • Lokki
                  Lokki Community Helper last edited by

                  @johnyma22, @NFCringTom

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                  • M
                    Mahmoud last edited by

                    Here are the photos as requested - https://app.box.com/embed_widget/dt7rcngs1zmy/s/er2fb275makcyb3tbda4?

                    Thanks.

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                    • Lokki
                      Lokki Community Helper last edited by

                      Thanks @Mahmoud. We should be able to get a reply soon. @johnyma22 and @NFCringTom
                      Just curious, is the ring dirty or is one of the inner surfaces corroded?

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                      • T
                        toastie last edited by

                        i just received my Stealth Bomber today and i get the same issue. the ring is also realllllly hard to detect. but when it does i get the Not NFC Ring notification too

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                        • 2
                          2hansen last edited by

                          Same with mine, Nexus 5, and Titanium ring with black and white inlays

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                          • Lafunamor
                            Lafunamor Community Helper last edited by

                            can any of you download the app "taginfo" from nxp an share the output of the app when you scan the ring, please
                            The important stuff is all the listed under "info" and "entra"
                            Thanks

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                            • 2
                              2hansen last edited by 2hansen

                              Info: NXP Semiconductors, NTAG203(F), Type 2 Tag
                              Extra: 168 bytes, 42 pages with 4 bytes per page, 144 bytes user memory (36 pages), Full product name: NT2H0301G0DUD or NT2H0301F0DTx

                              Same for both inlays

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                              • Lafunamor
                                Lafunamor Community Helper last edited by

                                Hmmm I have the same stuff here so that's not the problem

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                                • Lafunamor
                                  Lafunamor Community Helper last edited by

                                  did you try to reinstall the app and can you post me the app version (it's listed under settings)

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                                  • 2
                                    2hansen last edited by

                                    Version: 0.1.10

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                                    • Lafunamor
                                      Lafunamor Community Helper last edited by

                                      Thanks. It's the newest version, so that's a good sign. I read through the code of the app, we will have to wait for John or someone else of the team to address this issue.

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                                      • 2
                                        2hansen last edited by

                                        OK :)

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                                        • T
                                          toastie last edited by

                                          I am having the same issue with the exact same tag and app versions as the above using a Samsung Galaxy S4

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                                          • N
                                            NFCringTom NFC Ring Team last edited by

                                            Hey guys - we are currently trying to work out what the issue with this is. John is at Devoxx now so it might be a few more hours before we have a solution to the issue.

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