Alert not NFC ring
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Thanks @Mahmoud. We should be able to get a reply soon. @johnyma22 and @NFCringTom
Just curious, is the ring dirty or is one of the inner surfaces corroded? -
i just received my Stealth Bomber today and i get the same issue. the ring is also realllllly hard to detect. but when it does i get the Not NFC Ring notification too
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Same with mine, Nexus 5, and Titanium ring with black and white inlays
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can any of you download the app "taginfo" from nxp an share the output of the app when you scan the ring, please
The important stuff is all the listed under "info" and "entra"
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Info: NXP Semiconductors, NTAG203(F), Type 2 Tag
Extra: 168 bytes, 42 pages with 4 bytes per page, 144 bytes user memory (36 pages), Full product name: NT2H0301G0DUD or NT2H0301F0DTxSame for both inlays
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Hmmm I have the same stuff here so that's not the problem
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did you try to reinstall the app and can you post me the app version (it's listed under settings)
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Version: 0.1.10
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Thanks. It's the newest version, so that's a good sign. I read through the code of the app, we will have to wait for John or someone else of the team to address this issue.
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OK :)
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I am having the same issue with the exact same tag and app versions as the above using a Samsung Galaxy S4
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Hey guys - we are currently trying to work out what the issue with this is. John is at Devoxx now so it might be a few more hours before we have a solution to the issue.
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Any update on this please? =)
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@johnyma22 will jump on this as soon as he's able
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I have same issue! Ring works fine, except app says fake ring....
Gear: Nexus 5 + Classic ring -
seems like it's a problem with a recent batch of inlays. as mentioned before we'll have to wait on John to address this issue.
but you can use the verification code you received via email to use the unlock app, there is no need to register if you're a KS backer.
if you lost your mail you can use this link to reset your code (works best with a all CAPS password (=verification code) -
I never received an email with a verification code. nor can that link recognise my email address that i had used to purchase the ring initially.
I already have a support ticket open for a replacement as my stealth bomber arrived with a chipped edge and is a part of this faulty inlay batch too! =( -
Hi Guys, sorry about this, timing is obviously really bad as John is at Devroxx today.
What I would say is that this is a minor hiccup and should hopefully be relatively easy to straighten out.
Will let you know more when I have the news myself
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@NFCringTom do you know if this a software fix for the app? or would the ring have to be physically sent back?
As mentioned i do not hav a verification code by email nor does my email address get recognised by the reset link above.
I have my one enveloped and ready to send back already ( it arrived damaged with a chip on it ) however if it is just a software fix, i think i might be able to live with it ( the chipped coating) as I have found my device's sweetspot now. if you can reply before 11am tomorrow morning that wud b great, else i will just post it off for a replacement.
Thanks! -
I'm not 100% on this but I assume it will just be a software fix, I don't think it will need the ring to be sent back
