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    Alert not NFC ring

    NFC Ring Apps
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    • N
      NFCringTom NFC Ring Team last edited by

      Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

      Lafunamor 1 Reply Last reply Reply Quote 2
      • 2
        2hansen last edited by

        Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".

        1 Reply Last reply Reply Quote 0
        • T
          toastie last edited by

          @NFCringTom sent email =)

          1 Reply Last reply Reply Quote 0
          • M
            Mahmoud last edited by

            @NFCringTom i'll appreciate it if you could send me the solution to this issue :)

            1 Reply Last reply Reply Quote 0
            • M
              mirkochip last edited by mirkochip

              Same problem here...Can you send me the solution? @NFCringTom

              1 Reply Last reply Reply Quote 0
              • Lafunamor
                Lafunamor Community Helper @NFCringTom last edited by

                @NFCringTom said:

                Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

                @Mahmoud @mirkochip
                As he wrote: please send a PM to Tom or send a message to support@nfcring.com

                M 1 Reply Last reply Reply Quote 0
                • M
                  MLUM @Lafunamor last edited by MLUM

                  Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.

                  Lafunamor 1 Reply Last reply Reply Quote 0
                  • Lafunamor
                    Lafunamor Community Helper @MLUM last edited by

                    @MLUM can you post me the request #. @NFCringTom can you please check?

                    M 1 Reply Last reply Reply Quote 0
                    • L
                      LJ Goody last edited by

                      I PM'd but not heard anything :(

                      1 Reply Last reply Reply Quote 0
                      • Lokki
                        Lokki Community Helper last edited by

                        If you're not having any luck, make sure that the subject line is clear - Unlock App Verification Code Request.
                        There are so many support requests that you can get lost in the mix, so be quite clear about what you need.

                        1 Reply Last reply Reply Quote 0
                        • A
                          ajskuce last edited by

                          Been two days since I sent in an email about this and no response.

                          1 Reply Last reply Reply Quote 0
                          • M
                            MauricioU last edited by

                            I have this same problem, I sent an email and have not received a response. Is there a solution?

                            1 Reply Last reply Reply Quote 0
                            • Lokki
                              Lokki Community Helper last edited by

                              There is a solution, just hold tight for now - @NFCringTom handles support requests plus a lot more.

                              1 Reply Last reply Reply Quote 0
                              • M
                                MLUM @Lafunamor last edited by

                                @Lafunamor Sure, request # 7686

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                                • M
                                  MLUM last edited by MLUM

                                  This must be a huge problem.
                                  1200 views of this thread and yet as far as I can tell the problem hasn't been solved.
                                  I've been holding tight since May when I was supposed to receive my ring.
                                  Now I'm holding tight for a verification code.

                                  1 Reply Last reply Reply Quote 1
                                  • Lokki
                                    Lokki Community Helper last edited by

                                    Around 20 rings as an estimate. Not a huge problem, just an irritating one. Lots of those views will be guest views that occur because this thread is continually bumped to the top.

                                    1 Reply Last reply Reply Quote 0
                                    • Lafunamor
                                      Lafunamor Community Helper last edited by Lafunamor

                                      @NFCringTom any update? Any way Lokki and I can help?

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        MLUM last edited by

                                        I received a password so that the I can get into the Lock app.
                                        I downloaded the latest control app 0.1.11 but that app still does not work.
                                        My support requests have been closed despite still not being able to get into the control app.

                                        1 Reply Last reply Reply Quote 0
                                        • Lafunamor
                                          Lafunamor Community Helper last edited by

                                          you mean the unlock app?

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            MLUM @Lafunamor last edited by

                                            @Lafunamor Sorry, yes, Unlock App. I am now configuring that one.

                                            1 Reply Last reply Reply Quote 0
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