Alert not NFC ring
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Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.
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@MLUM can you post me the request #. @NFCringTom can you please check?
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I PM'd but not heard anything :(
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If you're not having any luck, make sure that the subject line is clear - Unlock App Verification Code Request.
There are so many support requests that you can get lost in the mix, so be quite clear about what you need. -
Been two days since I sent in an email about this and no response.
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I have this same problem, I sent an email and have not received a response. Is there a solution?
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There is a solution, just hold tight for now - @NFCringTom handles support requests plus a lot more.
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@Lafunamor Sure, request # 7686
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This must be a huge problem.
1200 views of this thread and yet as far as I can tell the problem hasn't been solved.
I've been holding tight since May when I was supposed to receive my ring.
Now I'm holding tight for a verification code. -
Around 20 rings as an estimate. Not a huge problem, just an irritating one. Lots of those views will be guest views that occur because this thread is continually bumped to the top.
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@NFCringTom any update? Any way Lokki and I can help?
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I received a password so that the I can get into the Lock app.
I downloaded the latest control app 0.1.11 but that app still does not work.
My support requests have been closed despite still not being able to get into the control app. -
you mean the unlock app?
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@Lafunamor Sorry, yes, Unlock App. I am now configuring that one.
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now I'm confused. Did the code work? Is your problem now resolved or not?
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The code worked and the Unlock App works!
Happy with that.It was my mistake/misunderstanding about how/what the Control App is for.
The support requests related to the verification code have been closed as they should be.
(What I meant about the Control App is that the Register function does not work, but it doesn't matter to me because I received the code via email.) -
Exactly. The naming is a bit confusing as "register" in the unlock is just to get a verification code for the unlock app.
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Has anyone had any success yet? I am having the same issue and have emailed the support team a week ago with no response.
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@idontknow544 All of these supports tickets are closed, what is your number? Message me it
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Same issue.
Kickstarter Backer
Stealth Bomber NFC Ring
Get Started link embedded and functioning.
In The Control App (0.1.16) I get: ALERT NOT NFC RING error for both inlays.
In the Unlock App (1.5.113) I get: "Invalid key, try again" error for both inlays.Looks nice, fits perfect! Hope I don't have to send back this one of a kind ring!
(Also, my email said one in-lay was supposed to be wood, did those get ousted?)
