When will I get my rings?

  • Just wanted to update @Lokki and others that I received the ring I per-ordered in June (around the 19th or so) this Thursday ( july 3rd ) I also saw a message that potentially my two ring order may be coming, no e-mail on that yet.

    I've been playing around with the S4 phone and the heat map is pretty accurate. I will be trying it out on other devices as soon as I get back to the lab where I work.

    The good:
    I got a ring hallelujah! Thank goodness I got a ring to use!

    The so-so:
    As expected it will not scan through my Mophie case, this was expected.. but irritating.

    The ugly:
    I got the single preorder ring in less than 3 weeks, still no sign of the KS rings, as of the 13th of July that would be almost 1 year to the day. I say this not to incite people's anger just simpl that yes it'll take a while but they are indeed making rings and sending them out to people. Hang in there!

  • Community Helper

    @Zackis what was your KS order?

  • Good to see there's people still waiting and it's not just me. :)

    I got the limited send email back in January about only having details for one of my rings and I was entitled to 3 rings, (since I backed The Collection early) so I replied to that with the information, and got it confirmed by Bret. That's the last email I got from anyone; never did get the "yesterday" email John mentioned in his 28 JUN 14 update (I've got all of the emails sent still, so I know they don't go to anywhere but my inbox), so I just emailed to make sure I didn't get lost in the system somehow. I figured having the stealth ring (and all of my inlays were white/carbon) would put me in the delayed group, but figured I'd hear something at some point.

    That, or making size 13 rings took so much material they still had to source it. hah.

  • Community Helper

    Hi @evilrobert, looks like you got a multiple whammy there with the partial order, a cf change, a stealth change and having one of the less common ring sizes into the bargain! @NFCringTom or @johnyma22 might be able to help out with the missed email if they get a moment.

  • @Lokki said:

    howdy, @hshah. Give them a little longer, 'today' is a relatively fluid concept when you're in different timezones. If you don't hear from them in the next 12 hours lets say, I'll give someone a nudge.

    @Lokki still not received anything :(

  • Community Helper

    then it's probably the time to send a kind message to support@nfcring.com
    please keep in mind that they receive a ton of messages and it can take some time until you get an answer

  • @Lafunamor a two ring set...:
    Normal (Classic) Ring in Black Plated Metal with a Black top inlay cover and a Black bottom inlay cover in USA Ring Size 12.5
    Normal (Classic) Ring in Black Plated Metal with a Black top inlay cover and a Black bottom inlay cover in USA Ring Size 13

  • Community Helper

    @Zackis so the problem with your rings is the black plating. the factory has problems with it and it takes time to get some done.
    probably you'll receive some normal rings instead but I'm not quite sure if those are also exchanged.

  • @Lafunamor thanks, @Lokki confirmed the same things ( I have quite a few posts in the particular forum) according to mail I have received there should be something coming, just not sure what and when. I am delighted to actually have my 1 ring and i'll update the thread when I get these two other rings.

  • Community Helper

    @Zackis, I think I missed mentioning it with your other post - if the ring was a PVD Alpha, then it becomes a Ti Alpha, if it was a PVD Classic then it'll be a Ti Classic. Not sure if anyone answered that one for you yet, I didn't see it first time round.

  • @Lokki @johnyma22 Hi all I wanted to repose my question about my KS rings...

    Initially I ordered via KS (two PVD rings) which Became (two titanium rings) ( per this same thread) which outlines information that is pertinent

    On June, 28th 2014 I sent the following:
    "Hey guys I realize that initially ordered:
    Normal (Classic) Ring in Black Plated Metal with a Black top inlay cover and a Black bottom inlay cover in USA Ring Size 12.5
    Normal (Classic) Ring in Black Plated Metal with a Black top inlay cover and a Black bottom inlay cover in USA Ring Size 13
    These rings are no longer being produced so I should receive 2 titanium classic rings. These rings look very similar to the pre-order rings available on the website, so why haven't I received these yet?
    There is no PVD issue ( that is solved by the voucher), there is no Alpha issue as these are classic rings, there has been no mention of polishing issues with Classic rings, my size is not one that you are out of stock on so mm what am I missing here?

    I found a message from John dated June 30th , that had been sitting in Spam/Trash,it says:
    Subject: Your request (8022) has been solved.
    "We will be shipping these this/next week :) "

    it is the 13th now ( at least on this side of the Pond) so I was wondering if these had been forgotten?

  • Community Helper

    Hi @Zackis, it's possible that the order email has been mislaid. You might want to add nfcring.com as an allowed address so they don't jump into your spam folder again!
    @NFCringTom might be better able to answer this query.

  • NFC Ring Team

    We are starting dual orders this week, everything just takes longer than we think i'm afraid.

    in other news over this weekend we package up collections for @hshah and @Lokki

  • @NFCringTom no worries then ! At least I know your working on it and us two ring folks have not been forgotten!

    Gratz to @lokki & @hshah!

  • Community Helper

    @NFCringTom, dude, mate, friend, nice one. I'm looking forward to unwrapping that parcel!

  • So according to the last update they have given up on the original stealth bomber and those, like me who ordered one will instead receive a T-T-T. Personally I am not a fan of the transparent inlays at all and not what I pledged for. Will backers like me get the option to chose another color at some point?

    At this point while I don't like the Transparent inlays, I would be happy to receive anything that works. I had originally ordered one alpha and one original stealth bomber size 12.5 My third ring was a black ring with carbon fibre size 8 or 9 (cant remember exactly) Tom @ NFC RING advised I should change my original stealth to a T-B-W and did so at his recommendation.

    While I appreciate John and his team working tirelessly and trying to be as transparent as possible with updates and delays, I am sorely disappointed that pretty much everything I ordered I will never get due to issues and I don't like the fact my order and colors were changed as per the last update without my input. Can someone kindly please comment on this?


  • Community Helper

    This has been covered ad nauseum in other updates, blog posts, threads etc.
    As PVD rings can't be reliably produced by the factory you'll get a random style in the correct size and form from the NFC ring stock. So, if you had a Stealth Alpha, then you'll get a Titanium Alpha which will either be V1ntage/Signature or Classic - just the same as on the webshop. The same will apply if you have the thinner Classic band.

    These are temporary rings.

    These rings which are not what you originally pledged for are simply to get rings out there, and on the fingers of backers.

    After kickstarter and preorders are all shipped, John will make a blog post detailing how to request a voucher and order a ring that is more to your liking.

    This way you can use a ring, get used to how it works, maybe hack out a few projects and generally come to terms with what you can do with the wonder that is NFC ring.

  • @Lokki Yea, I got this from Chris after I emailed support on the 6th.

    Chris (NFC Ring)
    Jul 06 11:29

    Hi Robert,

    We've been packing collections for the last few days and lots of them have just gone out in the post.
    Keep an eye on your email for a dispatch notification in the next day or two for confirmation. (check spam folder too or add 'frodo@nfcring.com' to your contacts).

    If you don't receive one by then, fear not - you'll no doubt be in the next batch of collections we send out.

    Thanks for your support,

    Sooooooo. I've got frodo added to contacts and all. Still no emails, but. I'm hoping maybe one day I'll get one. lol.

  • Community Helper

    @evilrobert, that's good news there at least. Take note that though Tom commented earlier that they were packing a collection up for me, I've not yet received a shipping notification either. So hold tight, it'll come! We're nearly at the end of the kickstarter madness!

  • Got my dispatch email finally :D