@Davide Your actually lucky your order even shipped. I pledged and ordered back in July of 2013. Its now July 2014, one full year and still have not received anything, not even a shipping confirmation.
Customer support has however responded to emails, sometimes it takes time, but ive come to expect that. Hopefully you will get your order soon. At least its on the way!
According to the last update "We are considering the option of allowing the remaining backers to get in touch to discuss the potential of changing the ring that is causing the delays. What do you think about this? Please do comment and let us know"
I thought it was already decided that replacements would be sent out to those who ordered rings causing delays, in order to get at least some kind of rings to backers. Then vouchers would be made available at a later date to get a ring that is "more to your liking"
So which one is it now? Do I need to get in touch, or do I wait for my dispatch email with one of the replacements?
All of these updates are really confusing. I have heard so many things about delays. from we are making headway, we are almost there, to ok more problems, now we are trying a different method, to it will never work so we will just give you a different replacement, to now the last update where they will consider allowing backers to change their orders.
Fact remains, its been almost a year since initial shipping date. And yet I have no clue on where my ring is and whats happening. I am pretty good at following updates but it really seems this campaign has been disastrous, at least for some of us. All I want to know is WHEN will I get my rings?
@Davide Your actually lucky your order even shipped. I pledged and ordered back in July of 2013. Its now July 2014, one full year and still have not received anything, not even a shipping confirmation.
Customer support has however responded to emails, sometimes it takes time, but ive come to expect that. Hopefully you will get your order soon. At least its on the way!
So according to the last update they have given up on the original stealth bomber and those, like me who ordered one will instead receive a T-T-T. Personally I am not a fan of the transparent inlays at all and not what I pledged for. Will backers like me get the option to chose another color at some point?
At this point while I don't like the Transparent inlays, I would be happy to receive anything that works. I had originally ordered one alpha and one original stealth bomber size 12.5 My third ring was a black ring with carbon fibre size 8 or 9 (cant remember exactly) Tom @ NFC RING advised I should change my original stealth to a T-B-W and did so at his recommendation.
While I appreciate John and his team working tirelessly and trying to be as transparent as possible with updates and delays, I am sorely disappointed that pretty much everything I ordered I will never get due to issues and I don't like the fact my order and colors were changed as per the last update without my input. Can someone kindly please comment on this?
Thanks!
Hi @Lokki I certainly appreciate your detailed response. I am not upset, maybe just a bit disappointed. I mean I have tried to follow all the update as well but was still left confused becuase I thoght that since basically my entire order had an issue, I thought I was going to get replacement ring(s) for the time being. I havent heard anything yet. Some people are positing that they are getting emails saying their order has been delayed. I havent even gotten that yet, only the info in the updates. I would also echo @Zackis suggestion, although I do understand this may be difficult. Really, all I want to do is use the ring and hope I can do so soon. I just really hope outside of the delays I dont have any issues with using it with my phone or door lock or it failing. I'm keeping my fingers crossed!
So I had originally order 2 normal rings black on black, and one Alpha with Black with Black Carbon FIbre.... Changed one of my normal back in march due to problems to a Titanium with Black and White. I still have no replacement rings, no email for shipping nothing. I backed this project last June/July and its been about a year.
Can anyone tell me when I can expect my ring. Its pretty upsetting to hear pre-orders being filled with kickstarter backers still left without a ring!