@johnyma22 You are right that communication is subjective which makes customer service not an easy task. Your not being 'dumb' just polite @shama keyed in on what I was talking about. to follow up on your question, I tripled checked every address I use for e-mail and there was nothing about the delivery for the KS rings...no worries now, water under the bridge, and all that.

@lokki & @shama thanks for all the help guys!

@johnyma22 @lokki

Good news without any notice my rings arrived.

Lets wrap up what I have learned with this kickstarter journey

1. I did indeed GET something from kickstarter
2. kickstarter gives a glimpse into the life cycle of the product, which was particularly fascinating.

The Pros:
A nice lightweight rings that has to date read 2 phones and 2 Android tablets
Met and interacted with both the lead designer & a fantastic volunteer ( @lokki that is all you man)
In the end I got what I ordered and it functions in the devices I have used.

The Cons:
Dear lord communication was either a fire-hose ( difficult to sift through there was so much) or the Sahara desert ( no communication about my kickstarter order had shipped, break in updates). The only means of communications was to: open and read the kickstarter forums, read/ listen to the bi-weekly updates & visit this forum. to many places to go to get info about 1 project.
Take my criticism with a grain of salt, we are all human and make mistakes( many certainly not NFC Ring co ltd fault) but with no one else to hear our pleas this was the only spot to vent on.

I wish you all nothing but the best, i'll continue to lurk about and keep testing things..but I will drop out of this thread for the others that may wish for answers.

Support staff et al, where do we stand with this?

Many helpful people here but we need specifics:

1. What make and model of phone?
2. Type of Ring? ( alpha, classic, some other version)

@Ether count me in as well.. @shama has a post that might interest you and @johnyma22 does as well both around this same topic.

@Lokki still cannot reply to the blog post, not from my work, nor home, nor the coffee shop wifi down the road.

@shama Thanks for placing this here then! I could not comment either...

I vote Yes on this as well. I would love to know which of my rings ( maybe both?) are causing the trouble...I've yet to find out that status of my particular order so any information in that regard would be VERY helpful!

@lokki it does work! I was able to test it before I bought a LG G3 I'll attach a pic if possible.

@shama @jasok2

Hey guys two things:

1. Support has come here and helped me and several others figure out what is going on, Lokki has been great at helping people know perhaps what the issue is. So don't panic quite yet.

2. There is an update, check the blog to see more info.

@jasok2 your carbon fiber rings will be replaced by titanium ( see this thread above) the reason the 3000 rings didnt fix the problem is the had a really high failure rate....

Unfortunately i cannot leave a comment yet as I get "Sorry, but our system has recognised you as a spammer. If you believe this to be an error, please contact us so that we can rectify the situation.Your email address will not be published. Required fields are marked *"

Perhaps you could try commenting on the blog and see if you can be helped?

Zackis

I am trying to attach drawn picture so I can visually show people what I was talking about...the mold-able silicone polymer called "sugru" IIRC and it is mold-able, and might just stick to the ring.
Sugru

how would I attach a pic to this post?