@shama Thanks for placing this here then! I could not comment either...
I vote Yes on this as well. I would love to know which of my rings ( maybe both?) are causing the trouble...I've yet to find out that status of my particular order so any information in that regard would be VERY helpful!
@lokki it does work! I was able to test it before I bought a LG G3 I'll attach a pic if possible.
@johnyma22 Very cool stand up advertisement, best of luck at your next show!
my S4 is the i337 model and my unlock spot (the most accurate one) is about 1.5" or 3.8CM from the bottom, and about 1" or 2.5 CM from the right edge. I only have one phone so I cannot snap a photo showing it.
My ring works best in a perpendicular/vertical orientation with the middle of the tag at the very top (or bottom) of the ring touching the hotspot. I have the original back plastic cover (no extra cases)...hope that helps
Sorry it would not let me edit my posting...should be the other way around. Fix the larger groups of people then the individuals...
@Zackis said:
@johnyma22 actually I was defending you ...cost benefit analysis clearly shows working on individual problems vs problems involving larger groups is more cost effective. I'm positive your working towards solving any issues that you can. .
I have heard your updates about pulling someone off the packaging line to do something like this means a slowdown in rings shipped. Surely tho you know that PVD rings fall into a category, as do Stealth bomber rings, as do I think the transparent rings...really I guess I was just asking for a list of "problem rings " so you could point people to it and say " if you ordered one of these rings we are doing this and that"...more self help than individual help.
I guess my wording was poor.
Keep on keeping on. I'll get my ring sometime this year, fair enough.
One thing that a jeweler could do (with traditional jewelry) is add what some refer to as "speed bumps" to the inside of the ring. they allow for a slightly smaller finger to still 'grip' the ring to stay in place. Granted titanium is not a metal in this category so maybe there is some other lower tech solution that would work and would not damage the ring.
@lars.albrecht they would need to know which rings you ordered.
So far if your a Black Ring, Transparent ring, a Carbon fiber ring, or stealth bomber ring the factory screwed up and we are "waiting" ( someone please correct me if I am wrong.
@Lokki Thanks for the clarifications. This is certainly the type of thing I am asking for. You really have done Yeoman's work in trying to help people understand where there rings are in the process. For your info I cannot thank you enough.
@duddy Lokki answered your questions but thanks for the mention.
My guess is I will get nothing, because it is not a completed set ( and will not be for a hell of a long time) they simply will not ship until it is filled
I am starting to get a little more frustrated at the process tho.
I know there is nothing to be done, and I know the folks @ NFC ring are not to blame, so should I just wait for 6 months and see if I get my ring by next October?
Hell Ill pay for shipping, whatever it takes to get something in my hands. If ordering a different ring is needed I'll do that.
Honestly if you were in my place do you have a better recommendation as to what I should do? Suck it up and wait for something that right now isn't even being made, is not acceptable. I don't want to be 'taken care of' because I'm being a 'squeaky wheel' some sort of notification as to our status really needs to be thought about and SENT.
E-mail while not 100% free ( it takes someone's time and energy) explaining that I am in a group that simply wont get anything ( due to circumstances beyond control) is warranted.
@Lokki glad that an update of sorts might come sooner rather than later, as an experiment I did pre-order and we shall see if I get the pre-order before the backer order. In the end a ring in my hands is better than nothing. i'll let you know what happens when it comes.
~Z
@Lokki
Information > No info
Personalized info > Info > No info
in either case something is better than nothing, thanks for the reassurance.
@johnyma22 You are right that communication is subjective which makes customer service not an easy task. Your not being 'dumb' just polite @shama keyed in on what I was talking about. to follow up on your question, I tripled checked every address I use for e-mail and there was nothing about the delivery for the KS rings...no worries now, water under the bridge, and all that.
Good news without any notice my rings arrived.
Lets wrap up what I have learned with this kickstarter journey
The Pros:
A nice lightweight rings that has to date read 2 phones and 2 Android tablets
Met and interacted with both the lead designer & a fantastic volunteer ( @lokki that is all you man)
In the end I got what I ordered and it functions in the devices I have used.
The Cons:
Dear lord communication was either a fire-hose ( difficult to sift through there was so much) or the Sahara desert ( no communication about my kickstarter order had shipped, break in updates). The only means of communications was to: open and read the kickstarter forums, read/ listen to the bi-weekly updates & visit this forum. to many places to go to get info about 1 project.
Take my criticism with a grain of salt, we are all human and make mistakes( many certainly not NFC Ring co ltd fault) but with no one else to hear our pleas this was the only spot to vent on.
I wish you all nothing but the best, i'll continue to lurk about and keep testing things..but I will drop out of this thread for the others that may wish for answers.
Support staff et al, where do we stand with this?
Many helpful people here but we need specifics:
@Ether count me in as well.. @shama has a post that might interest you and @johnyma22 does as well both around this same topic.
@Lokki still cannot reply to the blog post, not from my work, nor home, nor the coffee shop wifi down the road.
@shama Thanks for placing this here then! I could not comment either...
I vote Yes on this as well. I would love to know which of my rings ( maybe both?) are causing the trouble...I've yet to find out that status of my particular order so any information in that regard would be VERY helpful!
@lokki it does work! I was able to test it before I bought a LG G3 I'll attach a pic if possible.
Hey guys two things:
Support has come here and helped me and several others figure out what is going on, Lokki has been great at helping people know perhaps what the issue is. So don't panic quite yet.
There is an update, check the blog to see more info.
@jasok2 your carbon fiber rings will be replaced by titanium ( see this thread above) the reason the 3000 rings didnt fix the problem is the had a really high failure rate....
Unfortunately i cannot leave a comment yet as I get "Sorry, but our system has recognised you as a spammer. If you believe this to be an error, please contact us so that we can rectify the situation.Your email address will not be published. Required fields are marked *"
Perhaps you could try commenting on the blog and see if you can be helped?
Zackis
I am trying to attach drawn picture so I can visually show people what I was talking about...the mold-able silicone polymer called "sugru" IIRC and it is mold-able, and might just stick to the ring.
Sugru
how would I attach a pic to this post?