I just received 2 replacement rings and when using the unlock app on 2 different devices it had a problem reading 1 inlay on each ring. After trying a few things I erased the nonworking inlays and redid the procedure and has been working fine since then.
Posts made by Je Remy Peters
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RE: Error: Tag is Invalid Issue
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RE: Helios and Horizon rough edge
I have already been doing both things. sigh
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RE: Helios and Horizon rough edge
Can someone please help me.
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RE: Helios and Horizon rough edge
Still waiting and checking all my folders. Thanks for trying to help me.
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RE: Helios and Horizon rough edge
I have been and I have the address saved so that it wont go to spam
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RE: Helios and Horizon rough edge
Thank you for that. I still have the same issue though. Multiple contacts and nothing from support.
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RE: Helios and Horizon rough edge
Fish icedis****@yahoo.com
To support@nfcring.com Mar 20 at 5:15 AM
Hello,
I am writing to let you know that my Helios ring from the most recent campaign has developed a failure. The black inlay side has stopped working. I was trying to set up a new phone and my other rings and the vintage side of it worked fine. I tried with a phone it previously worked with and still not able to read it. I have attached a photo to show the condition.
Thank you,
Jeremy Peters
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Fish icedis****@yahoo.com
To support@nfcring.com May 3 at 12:46 PM
Here is a copy of the first email I sent you after it stopped working on everything. I waited over a month and nothing so I am not waiting that long now. Please help a backer of both campaigns.Show original message
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Fish icedis*****@yahoo.com
To Nfcring Support NFC Ring NFC Ring May 12 at 5:45 AM
I am sending my 3rd email in almost 2 months patiently waiting a response. My Helios ring stopped working on the black inlay and was wanting to see about a replacement. I also mentioned early on and in other communication that I was issued 2 codes for rings for my support from 2013, but only 1 worked. I would like to get the other code I was supposed to also. Please assist me.Show original message
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Fish icedis****@yahoo.com
To Nfcring Support NFC Ring NFC Ring Jun 30 at 1:04 AM
Here is another attempt since the last email my horizon inlays are starting to peel off. my helios sets in a drawer. Still only used 1 of the codes, so essentially I am down by 3 rings being a backer since 2013.Show original message
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RE: Helios and Horizon rough edge
@johnyma22 I don't have one I have emailed support multiple times and never received a response.
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RE: Helios and Horizon rough edge
My helios has stopped working on one side and the horizon is losing its black inlay. I have contacted multiple times with no response
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RE: 2016 Ring Inlays coming unstuck.
Mine haven't come up yet, but I could certainly tell a difference in the inlays for 2013. They seem to be recessed, you can actually feel the slight dip in them. In contrast both of my new rings I noticed right away that the edges were raised and just plan out rough. I was concerned about them coming loose and so I found my way here. I guess I need to contact support. On a positive note, they work so much better. It seems to be read through phone cases better than the 2013 was with nothing, so kudos on that.