Note 3 - not reading?


  • Community Helper

    If you're still having difficulties and have tried everything then drop them a line at <!-- e --><a href="mailto:support@nfcring.com">support@nfcring.com</a><!-- e --> and let them know. Make sure to detail which phone and NFC Ring you're having the issues with so that they can get a good understanding of which phones are being troublesome with which rings.



  • Already done that, thanks :D

    Incidentally, I'd scanned the spare tag into the NFC Ring Unlock program and tested it. I then disabled security enforcement as I didn't want to carry the spare tag around. After the last auto-update, it re-enabled security enforcement without being told to!

    Fortunately you can type your gmail credentials to unlock, otherwise I would have been severely stuffed. Bug in the update, perhaps?

    (Incidentally, how do you [i:49micime]delete[/i:49micime] a tag from the unlocker? I can only find the disable option…)


  • Community Helper

    No problem, that's an interesting one with the NFC Ring app though, I'll see if Tom can answer you better.


  • NFC Ring Team

    Hi Tiny,

    John has been working hard on the App the past few days, so there has been an update. In terms of it being a bug or not I do not know. I've posted it on github and we should get an answer.

    https://github.com/mclear/Android_NFC_Ring_Unlock/issues/46



  • @Tiny Clanger

    Already done that, thanks :D

    I swiped the tag in the list (either to right or left, don't remember) and that deleted it.


  • NFC Ring Team

    Hrm, this is a tough one. Being that the rings work fine but not with the Note 3 yet the lose inlays work fine on the Note 3 it makes me think somehow there is some weird tuning issue going on with your Note 3..

    The best thing you could do for us is record some video of you trying to use the ring on the note3 and also showing us the inlay working in the same video. This way we can ensure the ring is oriented correctly, if you can create that video and upload it to any video sharing website and hit me up with the link that'd be great :)

    *Note for posterity, I have a feeling the ring may be oriented incorrectly, it's not clear how to orient a ring and I'm not sure people are aware it makes a different to "readability"


  • Community Helper

    @johnyma22

    *Note for posterity, I have a feeling the ring may be oriented incorrectly, it's not clear how to orient a ring and I'm not sure people are aware it makes a different to "readability"

    Definitely, I noted that on the HTC One X, it refuses completely to read anything that isn't oriented horizontally to the phone when holding the phone upright (portrait as opposed to landscape).
    Every single device I've played with has been like this, though some have had a completely different sweet spot when the ring has been oriented the other way, which hasn't worked quite as well as the 'proper' sweet spot.

    The RC522 reader I've got insists that the inlay be oriented diagonally, which is a strange one.


  • NFC Ring Team

    lol RC522 is weird the PN532 you can hit up from any angle just FYI.

    Also today a Felica board arrived, I need to find some time to play with it, the antenna is about the same size as the ring so I'm feeling optimistic =)


  • Community Helper

    I'm really developing a healthy dislike for the RC522, I've gotta say. PN532 is just win all the way.

    Now that sounds interesting - a proper antenna match, I'm curious how far away you'll be able to trigger a read on that!
    Which module did you get, I see a few there?



  • @johnyma22

    The best thing you could do for us is record some video of you trying to use the ring on the note3 and also showing us the inlay working in the same video. This way we can ensure the ring is oriented correctly, if you can create that video and upload it to any video sharing website and hit me up with the link that'd be great :)
    I might have to come up with some complicated arrangement of mirrors in order to do that, as the Note 3 is the only device I have that can record video :D I'll certainly try all the different ring orientations first, though.

    @itzdarkoutthere: doh, never thought of that, despite having used iOS devices for ages before I got the Note 3. Thanks!


  • NFC Ring Team

    haha okies keep us posted :)



  • I have a Note 3 and plan on using it with this but I haven't actually used any NFC capable items before. When you mention the tags and such, where do these go? I was under the impression that you just used the app in conjunction with the ring.


  • Community Helper

    Hi mate, the 'tags' we talk about are the same as the inlays in the rings, 'swipeable' contactless storage. In order for them to work you have to place them within the magnetic field of the device you're using them on and thus enable them to be read.



  • Oh I got ya. I just got my confirmation email so I'm pretty amped to give this a go. Hopefully my Note won't act up.



  • So, any third party batteries with better performing antennas with the NFC ring?


  • Community Helper

    That's a difficult one - I'd have thought the original Samsung battery would be a better performer.


  • Community Helper

    I wouldn't go quite that far just yet, there are a couple more things you can try.
    Try holding the ring in the horizontal position to find a sweet spot, if that isn't working for you then go back over the back of the phone with the ring vertical.
    Sometimes the orientation can make a huge difference to how well it will read.
    If you've got an android device then the mclear nfc app can show you the sweet spot position as reported by other people, use that as a guide while you're trying to find yours.
    If none of this works then check that you don't have any proprietary nfc add-ons like S-beam for samsung phones, it can sometimes mess with the way tags read.
    Alternatively find where the antenna is located in your phone. If it has a removable back then you can attempt to clean the antenna contacts with a pen eraser (but not with anything that might scratch the surfaces, you want to polish not scratch.)

    Let us know how you go with this.



  • I'm having similar problems.
    I got the regular ring (not the alpha)
    All other tags I've got work fine but the ring itself does not work in any usable way. I've got it to read the ring twice in 50+ attempts.
    If there's no way to improve this situation then the ring was a total waste of money. Very disappointed.



  • I Made sure all NFC addons were disabled or removed.
    systematically tapping the ring across the back of the phone. tried the ring in both horizontal and vertical positions.
    tried using the heatmap from the app to help locate a working spot.
    tried removing any dust or anything from the inside of the case.
    all of it came to nothing.

    Is this ring defective? the Note3 is pretty good at picking up NFC tags at almost any point on the backplate.

    The whole point of NFC is that i's easy to read, if the ring is so sensitive about positioning, orientation and everything else it makes it useless as method of unlocking the phone or transferring data.


  • Community Helper

    Ok, at this point if neither inlay on the ring is working then I would venture to say that it's your phone's NFC at fault. Usually standard tags will read at a reasonable distance from the phone but the NFC ring by design will not - it requires close proximity for a read and is quite unlike a standard tag.
    It wont work if there's anything interfering with the NFC reader in the phone like a case or potentially dirty/shifted contacts between the phone and the antenna.
    If you have another NFC device available then try the ring with that, just to be certain whether it's the ring or the phone.