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    Not getting a response when contacting NFC RING

    General discussions and feedback
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    • N
      NFCringTom NFC Ring Team last edited by

      will look into this today

      1 Reply Last reply Reply Quote 1
      • Lokki
        Lokki Community Helper last edited by

        Thanks @NFCringTom !

        1 Reply Last reply Reply Quote 0
        • johnyma22
          johnyma22 NFC Ring Team last edited by

          Wonder if Jason used a form that doesn't hit our systems somehow or we just missed his ticket...

          1 Reply Last reply Reply Quote 0
          • Lafunamor
            Lafunamor Community Helper last edited by

            @Jason how did you contact them? What website was the contact form on (please post a link if possible)?

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            • J
              Jason last edited by Jason

              http://store.nfcring.com/pages/contact
              I used this form.

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              • J
                Jason last edited by

                The same site I ordered the ring. I just hit contact us and yeah

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                • Lafunamor
                  Lafunamor Community Helper last edited by Lafunamor

                  I sent a test message over the same form. @johnyma22 can you check if it reached you?

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                  • Lafunamor
                    Lafunamor Community Helper last edited by

                    @Jason meanwhile we're searching the error you can send your correct ring size at support@nfcring.com please refer in your mail to this thread.

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                    • Lafunamor
                      Lafunamor Community Helper last edited by Lafunamor

                      @Jason did you receive an email from support@nfcring.com with the subject 'Request received: [NFC Ring] Contact Form from <Date>'? after you submitted the form?
                      If you received this message you should have a request number.

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                      • J
                        Jason last edited by

                        No i didn't receive a email saying such thing. Thanks for the help by the way. I'll send a email to the support email listed in this thread.

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                        • Lafunamor
                          Lafunamor Community Helper last edited by

                          seems like there has been an error ether during transmitting your form or the form had wrong settings. I instantly received an request received message and my ticket number.

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