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    Android Lollipop Trusted Device + NFC Ring = perfect

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    • W
      Wolfgang last edited by Wolfgang

      Dear all,
      i received my ring, and it looks good. Still, it doesn't yet work as I expected. Every 20th time I try my Nexus 4 recognizes the ring and opens the link. I downloaded the 2 apps, but also in the registering process with the heatmap-like picture the only thing happening is opening the link (sometimes). What can I do to successfully register the ring in the app?
      I also added the ring as trusted NFC device for unlocking (Android Smartlock, and it recognized the ring in that process) but the device does not at all react to the ring when I try to unlock. I know the sweetspot of the Nexus 4 and I tried as described but no success. Any ideas?

      Best regards,
      Wolfgang

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      • Lafunamor
        Lafunamor Community Helper last edited by

        Hi @Wolfgang

        I suggest using either the NFC ring lock screen or the stock Android one with trusted device. Since you have a Nexus device use the stock lock screen and the trusted device functionality since it provides a bit more security then the app.

        Let us know if this solves your problem.

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        • W
          Wolfgang last edited by

          Thanks for the reply. I try the Android stock one, but without any success with the ring (Bluetooth devices work).
          Therefore I wanted to try the app but not even registering works (just leads to the linkes Website)
          Does Stock Android unlock work for anybody here on a Nexus 4? Can you successfully register on a Nexus 4? In case of any "yes", what Rom do you use?
          Thanks for any ideas
          Wolfgang

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            jasok2 @Wolfgang last edited by

            @Wolfgang said:

            Thanks for the reply. I try the Android stock one, but without any success with the ring (Bluetooth devices work).
            Therefore I wanted to try the app but not even registering works (just leads to the linkes Website)
            Does Stock Android unlock work for anybody here on a Nexus 4? Can you successfully register on a Nexus 4? In case of any "yes", what Rom do you use?
            Thanks for any ideas
            Wolfgang

            I find i have to hold it to the sweet spot for 1-2 seconds, now that I automatically get the exact right spot every time its more like 1 second, but a quick tap and away never works on the old rings, I don't have my new 2016 ring yet so no idea on that one.

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            • W
              Wolfgang last edited by

              Okay, i now managed to register the ring and to setup the unlock app. Still, having to usw the ring in addition to any other unlock option dorsn't make sense to me. Having it instead oft any other option neither as I might need to unlock without the ring as well.
              That means I hav tobgo for the stock Android option. That doesn't work yet no matter how long I press the ring in the sweet spot before, during vor after pressing the Power button.

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              • Lokki
                Lokki Community Helper last edited by

                @Wolfgang you'll need Android 5.x and to add the NFC Ring as a trusted device before it will work for stock unlock, is that all correct?
                I also seem to remember something about some of the older android devices being slow to enable the NFC module from sleep.

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                • E
                  Engarde last edited by

                  For me on my note3 it works fine for about an hour after I configure it then seems to stop. If I go through the process and re-add the same already trusted device it will work for another hour or so - hopefully new shiny rings will have more luck.

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                  • Lafunamor
                    Lafunamor Community Helper last edited by

                    I've tested the stock unlock with my new 2015 ring on my Nexsus 6P and it works fine. takes a bit for the nfc to be activated after the power button is pressed but then it reads the ring and unlocks the phone perfectly.

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                    • N
                      Nephiel last edited by

                      For the record, there seems to be a bug on Android that causes Smart Lock to simply stop reacting to trusted NFC tags after a while: https://code.google.com/p/android/issues/detail?id=79928

                      I have been using native Smart Lock to unlock my Nexus 5 for a few months now (at first with a tag on the band of my watch, and recently with a 2016 NFC Ring). I've always had this issue since Lollipop. Still happening after factory resets and even after flashing a full stock Marshmallow 6.0.1. image.

                      Once unlocked by hand, the device can read NFC tags; however, it will refuse to unlock with any NFC tag, until the user navigates to Settings, toggles NFC (and/or the Google Trust Agent) off and back on, or restarts the device.

                      At that point NFC Smart Lock will start working again, but only for a random amount of time. In my case it happens every day a few times.

                      Is anyone else having this issue?

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                        jasok2 @Nephiel last edited by

                        @Nephiel said:

                        Is anyone else having this issue?

                        Yes I get this issue too. I find if I click on the lock item on the lock screen to manually lock the phone, then manually unlock it, it works again after that for a few days.

                        Its an android issue and there is little we can do about it until google come up with a fix.

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                        • johnyma22
                          johnyma22 NFC Ring Team last edited by

                          Starring https://code.google.com/p/android/issues/detail?id=79928 will help. @Nephiel thanks for flagging this up

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                          • J
                            jasok2 @johnyma22 last edited by

                            @johnyma22 I left a message on that forum, hopefully others will too :)

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                            • S
                              SanyaIV @johnyma22 last edited by

                              @johnyma22 Also have this issue, I thought it was my phone specifically that messed up but apparently not.. Have left a comment.

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                              • J
                                Jarmer last edited by

                                I too have this problem. Sometimes it works, sometimes it doesn't. Which inevitably makes me just not even try, and just type my 4 digit pin in.

                                So... since the entire reason I bought this ring was to unlock my phone, I'm extremely frustrated by this. I funded a kickstarter, waited, was so excited! and then... bam immediate disappointment.

                                Google has not responded to that bug thread, and it's classified priority "small" ... So I have little faith it will be addressed soon. I'm not upset at the NFCRing folks, I really like the ring, it looks good, feels good, etc...

                                I wore my ring for one day. Now it lives in a drawer.

                                sigh

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                                • johnyma22
                                  johnyma22 NFC Ring Team last edited by

                                  As we're seeing more and more people affected by this I have forwarded this thread onto our contact in Google to see if we can get more traction :)

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                                    Jarmer last edited by

                                    Does anyone know of a custom rom that addresses this issue? I also posted this in the google bug thread. I'm guessing not, but doesn't hurt to ask. I SOO want to be able to use my ring... :(

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                                    • W
                                      wlraider70 last edited by

                                      I have this issue as well. Is there any benefit to us posting to issue 79928 to say "me too"

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                                        jasok2 @wlraider70 last edited by

                                        @wlraider70 said:

                                        I have this issue as well. Is there any benefit to us posting to issue 79928 to say "me too"

                                        OF course, the more people that google can see that have the issue, across the most variety of devices will prove to google that its a big problem and its their code, nothing that another vendor has done.

                                        Please report your "Me Too" and hopefully we will get a more prompt fix.

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                                        • J
                                          Jarmer last edited by Jarmer

                                          @johnyma22 - any response from your contact in google? The google code bug post is still listed as priority "small" and still doesn't have any kind of response from google. I kind of feel like we will be here a year from now still posting "hey any update?" and still unable to use the ring.

                                          Also, lol @ the title of this thread. "perfect" is not normally a word I use for "completely broken feature"

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                                          • johnyma22
                                            johnyma22 NFC Ring Team last edited by

                                            @jarmer I can't say officially what the response from Google is as the response is not coming from Google's PR team or some such and I don't want to break my relationship or disrespect anyone..

                                            Basically Google's engineers need consistent steps to replicate the bug for them to elevate the priority of the issue. So let's try help them get that so we can get this sorted!

                                            J

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