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    Alert not NFC ring

    NFC Ring Apps
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    • Lokki
      Lokki Community Helper last edited by

      @NFCringTom has a workable solution in mind, just waiting on him to confirm best method of contact - it'll be a manual reissue of the validation code. Watch this space.

      1 Reply Last reply Reply Quote 0
      • N
        NFCringTom NFC Ring Team last edited by

        Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

        Lafunamor 1 Reply Last reply Reply Quote 2
        • 2
          2hansen last edited by

          Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".

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          • T
            toastie last edited by

            @NFCringTom sent email =)

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            • M
              Mahmoud last edited by

              @NFCringTom i'll appreciate it if you could send me the solution to this issue :)

              1 Reply Last reply Reply Quote 0
              • M
                mirkochip last edited by mirkochip

                Same problem here...Can you send me the solution? @NFCringTom

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                • Lafunamor
                  Lafunamor Community Helper @NFCringTom last edited by

                  @NFCringTom said:

                  Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

                  @Mahmoud @mirkochip
                  As he wrote: please send a PM to Tom or send a message to support@nfcring.com

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MLUM @Lafunamor last edited by MLUM

                    Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.

                    Lafunamor 1 Reply Last reply Reply Quote 0
                    • Lafunamor
                      Lafunamor Community Helper @MLUM last edited by

                      @MLUM can you post me the request #. @NFCringTom can you please check?

                      M 1 Reply Last reply Reply Quote 0
                      • L
                        LJ Goody last edited by

                        I PM'd but not heard anything :(

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                        • Lokki
                          Lokki Community Helper last edited by

                          If you're not having any luck, make sure that the subject line is clear - Unlock App Verification Code Request.
                          There are so many support requests that you can get lost in the mix, so be quite clear about what you need.

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                          • A
                            ajskuce last edited by

                            Been two days since I sent in an email about this and no response.

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                            • M
                              MauricioU last edited by

                              I have this same problem, I sent an email and have not received a response. Is there a solution?

                              1 Reply Last reply Reply Quote 0
                              • Lokki
                                Lokki Community Helper last edited by

                                There is a solution, just hold tight for now - @NFCringTom handles support requests plus a lot more.

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                                • M
                                  MLUM @Lafunamor last edited by

                                  @Lafunamor Sure, request # 7686

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                                  • M
                                    MLUM last edited by MLUM

                                    This must be a huge problem.
                                    1200 views of this thread and yet as far as I can tell the problem hasn't been solved.
                                    I've been holding tight since May when I was supposed to receive my ring.
                                    Now I'm holding tight for a verification code.

                                    1 Reply Last reply Reply Quote 1
                                    • Lokki
                                      Lokki Community Helper last edited by

                                      Around 20 rings as an estimate. Not a huge problem, just an irritating one. Lots of those views will be guest views that occur because this thread is continually bumped to the top.

                                      1 Reply Last reply Reply Quote 0
                                      • Lafunamor
                                        Lafunamor Community Helper last edited by Lafunamor

                                        @NFCringTom any update? Any way Lokki and I can help?

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                                        • M
                                          MLUM last edited by

                                          I received a password so that the I can get into the Lock app.
                                          I downloaded the latest control app 0.1.11 but that app still does not work.
                                          My support requests have been closed despite still not being able to get into the control app.

                                          1 Reply Last reply Reply Quote 0
                                          • Lafunamor
                                            Lafunamor Community Helper last edited by

                                            you mean the unlock app?

                                            M 1 Reply Last reply Reply Quote 0
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