Alert not NFC ring

Lokki

Mahmoud

Here are the photos as requested - https://app.box.com/embed_widget/dt7rcngs1zmy/s/er2fb275makcyb3tbda4?

Thanks.

Lokki

Thanks @Mahmoud. We should be able to get a reply soon. @johnyma22 and @NFCringTom
Just curious, is the ring dirty or is one of the inner surfaces corroded?

toastie

i just received my Stealth Bomber today and i get the same issue. the ring is also realllllly hard to detect. but when it does i get the Not NFC Ring notification too

2hansen

Same with mine, Nexus 5, and Titanium ring with black and white inlays

Lafunamor

can any of you download the app "taginfo" from nxp an share the output of the app when you scan the ring, please
The important stuff is all the listed under "info" and "entra"
Thanks

2hansen

Info: NXP Semiconductors, NTAG203(F), Type 2 Tag
Extra: 168 bytes, 42 pages with 4 bytes per page, 144 bytes user memory (36 pages), Full product name: NT2H0301G0DUD or NT2H0301F0DTx

Same for both inlays

Lafunamor

Hmmm I have the same stuff here so that's not the problem

Lafunamor

did you try to reinstall the app and can you post me the app version (it's listed under settings)

2hansen

Version: 0.1.10

Lafunamor

Thanks. It's the newest version, so that's a good sign. I read through the code of the app, we will have to wait for John or someone else of the team to address this issue.

2hansen

OK :)

toastie

I am having the same issue with the exact same tag and app versions as the above using a Samsung Galaxy S4

NFCringTom

Hey guys - we are currently trying to work out what the issue with this is. John is at Devoxx now so it might be a few more hours before we have a solution to the issue.

toastie

Any update on this please? =)

Lokki

@johnyma22 will jump on this as soon as he's able

Aku

I have same issue! Ring works fine, except app says fake ring....
Gear: Nexus 5 + Classic ring

Lafunamor

seems like it's a problem with a recent batch of inlays. as mentioned before we'll have to wait on John to address this issue.
but you can use the verification code you received via email to use the unlock app, there is no need to register if you're a KS backer.
if you lost your mail you can use this link to reset your code (works best with a all CAPS password (=verification code)

toastie

I never received an email with a verification code. nor can that link recognise my email address that i had used to purchase the ring initially.
I already have a support ticket open for a replacement as my stealth bomber arrived with a chipped edge and is a part of this faulty inlay batch too! =(

NFCringTom

Hi Guys, sorry about this, timing is obviously really bad as John is at Devroxx today.

What I would say is that this is a minor hiccup and should hopefully be relatively easy to straighten out.

Will let you know more when I have the news myself