2016 Ring Inlays coming unstuck.
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My 2016 Horizon did as well, the black side is coming off. I guess I'll just epoxy it back.
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If that's happening, contact support@nfcring.com @Nephiel
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I already did. Ordered a new ring with a discount, but I guess it will take a while to arrive. So I glued this one to use it until then. Afterwards I'll just keep it as a backup.
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@Nephiel said:
My 2016 Horizon did as well, the black side is coming off. I guess I'll just epoxy it back.
Whilst I'm not happy for you that it happened I am glad its not just me, It indicates a potential manufacturing defect and that can be addressed and also It reassures me that its nothing that I did wrong that caused the issue.
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I think it is a manufacturing defect, we see it more on some models Vs others. I think it's caused by a number of factors I'm going to get them to address on the next production run.
None of the prototypes had this issue so I'm pretty sure it's not a design issue.
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@johnyma22 said:
I think it is a manufacturing defect, we see it more on some models Vs others. I think it's caused by a number of factors I'm going to get them to address on the next production run.
None of the prototypes had this issue so I'm pretty sure it's not a design issue.
Do you still have supply from the last production run ? I'm just wondering if I'm likely to have the same thing happen again when I receive the replacement.
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Yea @Jasok2 - It's possible but unlikely. I'd say the chances are < 5%
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My eclipse has the same issue, I think. One corner is sticking up very slightly (less that 1 mm, only noticeable when looking from the side) I don't really think it's an issue for me unless it gets worse.
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I wonder how long after receipt are the inlays starting to raise? Just something to look out for I guess.
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@Cie said:
I wonder how long after receipt are the inlays starting to raise? Just something to look out for I guess.
I noticed the corner sticking up when I got it but didn't think much of it until I saw this thread, at first I thought the epoxy had just overflowed a bit but then I realized that I could push the corner down which means it's loose. Whether or not it will get worse I don't know, but I hope not.
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Unfortunately my Horizon ring has the same issue. The black side is coming unstuck. The transparent side is fine.
Will take pictures later and email support. -
Mine haven't come up yet, but I could certainly tell a difference in the inlays for 2013. They seem to be recessed, you can actually feel the slight dip in them. In contrast both of my new rings I noticed right away that the edges were raised and just plan out rough. I was concerned about them coming loose and so I found my way here. I guess I need to contact support. On a positive note, they work so much better. It seems to be read through phone cases better than the 2013 was with nothing, so kudos on that.
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My Helios ring arrived and the next day the bottom inlay fell out completely. It looked to be an issue with the adhesive completely separating from the ring.
I'm just waiting now to hear back about whether it can be replaced with the same model.
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I am having the same problem with my ring. My concern is whether a return will be accepted as there is a nasty scratch on the tag that is coming out, this happened several weeks ago and I am certain it's not related. The tag, like other people's in this post, was sticking up when I received the ring and it has only today actually come loose.
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@GP97 Happy to replace that for you :) email support@nfcring.com
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I just received the replacement Eclipse, and was surprised to see it is about twice as thick as the Horizon:
The Horizon was labeled as size 9 but was in fact closer to 9.5 (too large). That, as well as the black inlay coming unstuck, led me to order a replacement.The replacement Eclipse seems to have the same inner diameter as the Horizon (so it is still too large - will confirm later with a caliper) but the outer diameter is even bigger due to the thickness.
Moreover, the black inlay on the replacement has a bubble, and both inlays have minor blemishes.
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Dimensions here: https://github.com/JohnMcLear/nfc-ring-specs
Eclipse should have a deeper groove (ergo thicker band) due to additional materials.
"about twice as thick" is questionable ;)
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You're right about "twice". According to the caliper, the Eclipse is 2.3mm thick, just as the datasheet says. But this Horizon is 1.85mm, and the 'comfort fit' curve makes it seem even thinner.
(By the way, the Eclipse datasheet says Horizon in the first page)
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@Nephiel Legend! Thanks for spotting, copy paste ftl ;) Will fix 2mrw (or if you get to it before you could fix it as we now provide libre office files to do so!)
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Sorted =)
