@Lokki said:
@Step666, if you specifically ordered a 'not-stealth-bomber' then that would be the case. If, on the other hand, you ordered a black PVD Stealth Bomber ring then you can claim the voucher for not receiving it. It might be helpful to think carefully about that for a moment.
I don't need to think carefully about anything, thank you very much.
I ordered two rings that had black PVD finish, one was an actual Stealth Bomber with carbon fibre inlays, the other was not (it was black PVD and normal black inlays)..
The fact that one is technically not an SB ring shouldn't preclude it from being eligible for a voucher - neither of those rings was correctly fulfilled due to the QC issues, which affected both the CF inlays and the PVD finish. But instead, only SB rings and ones with CF inlays are getting vouchers.
And that's before we get to the issue of the fact that the vouchers that we were promised would get us 'a replacement ring' now only get us half a ring.
@johnyma22 said:
If we shipped "what was ordered" we would have given ourselves a bad reputation. That's not something we're willing to do.
Then why aren't you honouring the promises that were made to us during the original campaign? Why are the vouchers now worth half a ring, not a full ring and why aren't all affected rings receiving vouchers?
Breaking your promises doesn't help your reputation any more than shipping a poor quality product.
Not to mention, calling people who are dissatisfied with what you are now offering (the very same people who were willing to put their faith and money towards helping you), 'trolls' as you have done on KS, that definitely hurts your reputation.