@Lokki said:

@Step666, if you specifically ordered a 'not-stealth-bomber' then that would be the case. If, on the other hand, you ordered a black PVD Stealth Bomber ring then you can claim the voucher for not receiving it. It might be helpful to think carefully about that for a moment.

I don't need to think carefully about anything, thank you very much.

I ordered two rings that had black PVD finish, one was an actual Stealth Bomber with carbon fibre inlays, the other was not (it was black PVD and normal black inlays)..
The fact that one is technically not an SB ring shouldn't preclude it from being eligible for a voucher - neither of those rings was correctly fulfilled due to the QC issues, which affected both the CF inlays and the PVD finish. But instead, only SB rings and ones with CF inlays are getting vouchers.

And that's before we get to the issue of the fact that the vouchers that we were promised would get us 'a replacement ring' now only get us half a ring.

@johnyma22 said:

If we shipped "what was ordered" we would have given ourselves a bad reputation. That's not something we're willing to do.

Then why aren't you honouring the promises that were made to us during the original campaign? Why are the vouchers now worth half a ring, not a full ring and why aren't all affected rings receiving vouchers?
Breaking your promises doesn't help your reputation any more than shipping a poor quality product.

Not to mention, calling people who are dissatisfied with what you are now offering (the very same people who were willing to put their faith and money towards helping you), 'trolls' as you have done on KS, that definitely hurts your reputation.

@Lokki said:

@Step666, if you specifically ordered a 'not-stealth-bomber' then that would be the case. If, on the other hand, you ordered a black PVD Stealth Bomber ring then you can claim the voucher for not receiving it. It might be helpful to think carefully about that for a moment.

I don't need to think carefully about anything, thank you very much.

I ordered two rings that had black PVD finish, one was an actual Stealth Bomber with carbon fibre inlays, the other was not (it was black PVD and normal black inlays)..
The fact that one is technically not an SB ring shouldn't preclude it from being eligible for a voucher - neither of those rings was correctly fulfilled due to the QC issues, which affected both the CF inlays and the PVD finish. But instead, only SB rings and ones with CF inlays are getting vouchers.

And that's before we get to the issue of the fact that the vouchers that we were promised would get us 'a replacement ring' now only get us half a ring.

@johnyma22 said:

If we shipped "what was ordered" we would have given ourselves a bad reputation. That's not something we're willing to do.

Then why aren't you honouring the promises that were made to us during the original campaign? Why are the vouchers now worth half a ring, not a full ring and why aren't all affected rings receiving vouchers?
Breaking your promises doesn't help your reputation any more than shipping a poor quality product.

Not to mention, calling people who are dissatisfied with what you are now offering (the very same people who were willing to put their faith and money towards helping you), 'trolls' as you have done on KS, that definitely hurts your reputation.

So do rings with a black PVD finish that don't have Carbon Fibre inlays now count as 'Stealth Bomber' rings? Because nowhere is that made clear.
The Stealth Bomber was always a specific, pre-defined combination of black metal and CF inlays.

@Lokki: that's what my second ring was, black PVD finish, not the full 'Stealth Bomber' spec.

@johnyma22 said:

@Peter and @Step666 does that answer your questions?

Yes but sadly not in a good way.

@johnyma22 said:

@Step666

1. It won't directly equate but it will be a big chunk of the special price available for KS backers. Way over 50% but that the final price is TBC.
2. This only covers rings that had Carbon Fibre, not the black/black etc.
3. Yea I think this might be doable but it could mess up how the vouchers work, It could be impossible on our store (Shopify) so I will need to check!

Unless I'm very much mistaken, for someone in my position who pledged for 3 rings originally, even though not one of them was correct all I'm getting is a single £15 voucher that won't even cover the cost of a whole ring.
After all the promises during the campaign, this seems rather a long way off from what we were lead to believe would happen.

It's brilliant to hear that all your hard work on this matter looks like it's going to pay off. And thank you John for contacting me about the matter so I'm able to have some input.
However, like @Peter I'm finding myself with just a couple of questions (though there's a fair chance I'm missing something obvious here).

• First of all, you mention the value of the vouchers that those of us affected should expect to receive, £15. That's around half of what you're selling the existing models for just now.
  Will that £15 equate to a replacement ring (ie will we be able to order them at a price of £15?) or will it be a discount against a higher cost?

• Secondly, you mention specifically the Stealth Bomber rings and ones with carbon fibre inlays as being eligible for vouchers.
  I'm pretty certain that my original pledge included a Stealth Bomber and a slimmer ring with a black metal finish, which was also similarly delayed/never went into production. I can't remember if I'd requested carbon fibre inlays or just normal black ones but, either way, I never got it.
  I basically just wanted to check that, even though they're nor specifically mentioned, any ring with the black metal finish will receive a voucher as they were all affected, right?

• Finally, though this sort of comes back round to my first point, what if we'd rather have a different style of ring now instead of the Stealth Bomber/carbon fibre/coloured metal?
  By setting the voucher at £15, it doesn't allow backers to choose an alternative style that they might now prefer, not without having to pay extra for it.

Thanks in advance for any further info.