Posts made by leftyfb

I have done more testing today with the Adafruit pn532 board. I am able to get the mifare card to read at 9.5cm from the back and 8.5cm from the front. The nfcring still won't read unless it is in a few narrow spots and still only about 1-2mm(not cm) away from the board.

The Elechouse pn532 boards are all getting 4.5cm from the back using the mifare cards. I have ordered a new one from http://www.elechouse.com/elechouse/index.php?main_page=product_info&cPath=90_93&products_id=2242 in addition to the 10 we have here at the moment.

To add a little information to all this, we are using raspberry pi's to power and read these boards. I have done tests today with the Adruino Uno using i2c on the Elechouse and SPI on the Adafruit board. I got the same 4.5cm on the Elechouse and 9.5cm on the Adafruit.

I have also tested the NFC inlays that came with the rings. They get 2.5cm using the Adafruit pn532 nd 1.5cm using the Elechouse. The inlay by itself looks closer to what @Lokki posted in his first video using the Classic(black?) ring.

I will wait until the new(11th) Elechouse pn532 board comes in to do final tests and if I am still getting these numbers then I will send these things back for replacement.

Is there any ring material/color/etc (besides Alpha which is too big for us) that has the best readability?

B.S that's the same distance. Stop blaming the entire batch of recommended Elechouse PN532 boards AND 2 different Adafruit PN532 (I tested the other one we have). I don't know how many different scenerios I have to throw at you to prove that these rings just don't have the signal strength they should. I have tested:

7 Elechouse PN532 recommended boards
2 Adafruit PN542 boards
50(I just looked at the database of cards) RFID cards, Fobs, stickers, and even MBTA Charlie cards
2 NFC inlays provided by nfcring.com
1 Nexus 7
2 Classic NFC rings

Everything works perfectly fine EXCEPT when the NFC rings are involved.

I'm sorry, but I'm done wasting time and money on these clearly defective rings. My support ticket is in to get them replaced.

@Lokki

Um, what? You said you wanted to know how I was using the rings and the board. I posted a video in the exact same manner you posted your video except I showed the board working perfectly fine with 1 of the 20+ RFID cards our members use here in the 2 door entry systems. These have been working fine for months with at least 5 variations of RFID cards, fobs and other items. We have tested 7 of our 10 PN532 boards(the ones you personally suggest is the ONLY board we should be using) and all work perfectly fine with the above tags. They also work with the 2 NFC inlays that were provided with the rings, though from about 1/2 inch away. The only things that do not work with the boards that work on 20+ other RFID/NFC devices are the 2 NFC rings, not more than micrometers away from a tiny area on the boards anyway. The same was found in using the ring on my Nexus 7. There's was only a tiny area on the back of the tablet that worked and only when touching the ring to the back of the tablet. If not physically touching the back of the Nexus, the rings do not register.

As I mentioned before, I got slightly better luck with the Adafruit version of the PN532 because it's got a massive antenna. But still only worked 1/4 of an inch away which is not adequate nor how the NFC ring is supposed to function.

At this point, it has been proven that these rings are defective and need to be replaced.

I'm sorry you have no patience or understanding of customer frustration or the fact that our lives do not revolve around responding to forum posts.

@johnyma22 I would like to formally request replacements for my rings.

The boards were ordered from Elechouse's website as stated 3 posts ago.

http://www.elechouse.com/elechouse/index.php?main_page=product_info&cPath=90_93&products_id=2242 is the exact product.

Our boards are running at 5V as well.

Your ring is a lot larger with a larger RF antenna. My ring is:

Normal (Classic) Ring in Titanium Normal Color Metal with a Black top inlay cover and a Silver bottom inlay cover in USA Ring Size 5.5 (though I didn't get silver so now I have 2 black inlays which I can't tell the difference between).

The ring will not register if I am as far away as you are with either of my rings. I have to physically touch the center-left side of the board from the way your board is orientated in the picture. I will check again, but I'm pretty sure the ring did not register at all on the back of the board.

BTW, we have 10 of these boards and have tried this on 4 of them with the same result.

@Lokki I am interested in triggering the ring using the PN532 V3 board by holding the ring at least 3/4" away. Not having to rely on physically touching the circuit board.

1 ring has a black inlay, the other is transparent. Both experience the limitations. So that's classic rings with black, transparent, wood, purple and silver. Is there any ring that doesn't have problems?

I have tried on 4 of the Elechouse pn532 V3 boards as well as the one from Adafruit. The Adafruit board is a little more forgiving and will function about 1/4 inch from the board. I'm not sure why you recommend the Elechouse over the Adafruit. Regardless, the Elechouse requires physically touching the board in order to register.

As I posted above, they are titanium rings with black inlay and transparent inlay. AFAIK, these are not considered colored rings. They are just titanium. AFAIK, these should be the rings with the least amount of issues.

Lokki told me that the recommended board is the Elechouse pn532 V3. I replied with a picture as proof that the board I ordered from Elechouses website is in fact the same one mentioned. Lokki gave no further answers or pointers.

The ring was able to register on a 2012 Nexus 7 when pressed against the back in 1 single spot.

Normal (Classic) Ring in Titanium Normal Color Metal with a Black top inlay cover and a Silver bottom inlay cover in USA Ring Size 5.5

Normal (Classic) Ring in Titanium Normal Color Metal with a Black top inlay cover and a Silver bottom inlay cover in USA Ring Size 8

The 2nd ring as mentioned above, doesn't have a colored inlay like the first and is transparent. Neither of these rings will trigger the recommended pn532 v3 from Elechouse without directly touching a small area on the circuit board with the ring. Are both of them defective and should I request replacement and if so, will it take another 8 months to receive replacements?

As has been said previously, changing orders(I like how this is mentioned like it's just ok for a company to do) and not telling the customer directly is really poor customer service. How is the customer supposed to know that their order was "arbitrarily changed" as opposed to just getting the order wrong?

"Coloured metal rings are no longer possible"
So why are you still selling them?
http://store.nfcring.com/products/signature

"For those with changed orders there will be an opportunity to request and redeem a voucher for a ring of your choice after all kickstarter and pre-orders have been fulfilled"
We're going on a year here. Also, letting your customers know this DIRECTLY would be a good idea. Email lists work just fine.

"the only one recommended is the original Elechouse PN532 V3"
https://www.dropbox.com/s/335pib5jotlmixa/2014-08-17 13.21.56.jpg
Any other excuses?

"Depending how long you've been gone..."
https://forum.nfcring.com/topic/292/i-m-done-being-patient-time-to-complain/14
So you purge your users every 2 months?

nfcring.com and it's employee's (NOT volunteers) should spend a little more time resolving issues and customer complaints and owning up to product limitations and faults instead of relying on community volunteers to make excuses.

I finally received my rings but they got my wife's ring wrong. It was supposed to be classic black just like mine and not transparent like they sent. Not that it matters because they are both useless. The primary goal was to use these on pn532 NFC readers. The rings will register with the board as long as the ring is physically touching the board where all the components are on the board. Since the boards will need to be put into some sort of protective casing to prevent damage, the ring will be too far away to register all.

Good thing I waited 8 months to receive these. :/

P.S. I had to re-register for an account on these forums. It seems my account was deleted.

It's about time! Oh, I'm not talking about the above video which completely fails to mention anything about NORMAL ring orders which I keep asking about and never get an answer on.

I'm talking about the email I just got while watching the video:

Hello Patient Backer

We are just letting you know that you have not been forgotten and we are still working all hours to get your order fulfilled.

We fully believe that we will be able to have your order complete within the next four weeks (hopefully sooner).

Once again we apologise for this delay, we know it isn't acceptable and we are extremely grateful for your support and understanding.

The NFC Ring Team

So I should have my rings by the end of July. Why was that so hard? Hell, 6 months ago it would have been great to get an email that said "due to ....... you should receive your rings in 6 months". Then 3 months later another email that says "We are still on track to get your rings out in 3 months from now". Or even 2 months ago saying "Sorry, due to ...... we will not be able to fulfill your order in 2 months. It will take another 4 weeks on top of that..."

The above emails would have made this entire issue 100x better than it was.

Please learn from these mistakes and spend the time to inform ALL of your customers, not just a select few (alpha, stealth bomber, collections) on a more periodic basis.

@Lokki There's that "soon" again. Soon means absolutely nothing from you guys. You were saying soon months ago.

When will I receive the following order?

Normal Size Ring with Titanium Normal Color Metal. Your inlay choices are Black and Silver and the Ring Size is US Size: 5.5.
Normal Size Ring with Titanium Normal Color Metal. Your inlay choices are Black and Silver and the Ring Size is US Size: 8.

Will it be in June?
Will it be in July?
How about August?
Or do we want to make it a full year from our originally promised day and make it October?

Why was my order delayed? As far as I can tell, the rings that I ordered did not fall into any of the categories that have been mentioned in any of the updates.

Add me to Karenna's sentiments. Here is what I ordered almost a year ago and was promised delivery on 8 months ago:

Normal Size Ring with Titanium Normal Color Metal. Your inlay choices are Black and Silver and the Ring Size is US Size: 5.5.
Normal Size Ring with Titanium Normal Color Metal. Your inlay choices are Black and Silver and the Ring Size is US Size: 8.

I will gladly wait months longer to receive these if I were sent an email stating exactly why my order was delayed and an exact date of delivery. "Soon" does not cut it. "Soon" only works at the beginning of the campaign when people are still excited about the product and haven't undergone 8 months of false promises and over generalized "updates". This means I would be happy to cause delay by taking resources away from production in order to inform the customer individually as to status of their exact order with details. This is how professional businesses interact with, satisfy and more importantly, keep their customers. If this weren't the only somewhat reputable product in town, I would have taken my business elsewhere a long time ago.

Can we please get an update to plain/original rings being shipped to the U.S.? From what I can tell, these have not had any issues, not had 80% defect rates, not being replaced with anything but also not being mentioned in any updates.

I would also like an update. It has been several weeks since we were last expecting the rings and 6 months since the originally stated on the kickstarter campaign. I understand there are setbacks, but it's been very confusing following along with the video updates with most of the talk being about many different sorts of rings and less about plain rings and when they are expected to be shipped out. Can we get a straight answer as to when someone in the U.S. should expect their ring to be delivered by?

@mccord9

I got my confirmation March 7th... Still no shipping confirmation :(

Same here