NFC ring - not getting recognised
-
Hi All
For some apparent reason the NFC app will not let me register my ring it keeps saying it's not original yet it worked fine until I had to do factory reset my phone. Any help or suggestions would be appreciatedThanks In advance
-
Hi @javed-Rehman if you could make sure that your apps up to date, that should work.
-
I have checked on play store both apps are upto date. I can not even get it to work as a screen lock yet the screen lock app recognises ring yet I can not register it. All was working fine until phone came back from factory after repair :(
-
Which phone are you using / Android version ?
Using the NFC Ring Control app, you only need to register ONCE to get the code for the NFC Ring Unlock app.
if you have Android 5.0 Lolipop, i suggest trying out 'Trusted Devices' unlock under the normal android security settings, where you can add your nfcring.
-
Hi
I am using Sony Z3 which is running 5.1.1. Before it went I'm for repair all was working as the NFC ring was a secondary security on top of the standard pin lock
-
I have checked the lock app and it enabled and also added to trusted devices still no dual layer security
-
https://www.dropbox.com/s/xaaaq0kljs2vj1w/2016-03-09 14.24.00.png?dl=0
This is the screen for the lock app and the following is for NFC control ring app
https://www.dropbox.com/s/8v099au9ww8k1fo/Screenshot_2016-03-09-14-28-36.png?dl=0
-
@javed-Rehman you don't need to register, just skip trying to do it in NFC Ring Control.
So the lock app is enabled but not showing up?
-
Yes that is correct it is enabled but does not show up. And when it appears sporadically it does not give option to put pin in and only asks to sign into Google account tried normal password and app specific under 2 step verification still no joy
-
Okay leave it with me I will try to replicate.
-
Any more ideas anyone that can assist me I have tried several trouble shooting steps like uninstalling apps and reinstalled them. Soft reset, gave the permission in smart lock 🔐 but still no joy I do not have dual layer security no more all apps up to date, phone software upto date. Worked like a charm before it went in for Repair wondering if there as been an update in between my phone being repaired and me installing apps again
-
I'm wondering if the latest app release has a bug. Looking into it ASAP :)
-
You say dual-layer, meaning that you are using both the NFC Unlock App AND Trusted Devices lock?
Have you tried just using one of them at a time, to see if there's a conflict going on when using both at the same time?
-
I have tried using them individually, The android lock feature works fine. When I have turned it off and tried using the NFC ring only it does not do anything I have been through all the settings but still will not work. It was worth a try
-
Found the bug, got a fix landing ASAP
-
@johnyma22 Thanks looking forward to the resolution :~)
-
Fixed pushed to production, please update and test :)
-
Thanks guys it's working perfectly now :)
-
Awesome, nice one.
-
Awesome thanks :) We're going to be pushing more fixes over the weekend so sit tight as we're going to fix more advanced functionality
