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    Single order multi vouchers, fail

    General discussions and feedback
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    • E
      Engarde last edited by

      Now that the codes are valid in the store, I find that I can apply a single code to a multi-ring order but not multiple codes. Are you (indirectly) telling me that you need me to order each voucher using order individually for mega postage?

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      • E
        Engarde last edited by

        I note also that when adding a voucher code, my options for shipping remove speedy. Originally I'd thought that was due to the pre-order items, it appears not.

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        • E
          Engarde last edited by

          I've confirmed that if I have a single ring in my basket, pre-order or otherwise, I can apply the single code(s).

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          • Lafunamor
            Lafunamor Community Helper last edited by

            The store acts wired... I couldn't checkout with my voucher for a while. then it worked.

            Is there any chance we can bundle shipments of vouchers and KS rings? We could all save some money...

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            • Lafunamor
              Lafunamor Community Helper last edited by

              @johnyma22

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              • Andreas
                Andreas Community Helper last edited by Andreas

                Over on IRC, it was said that shopify has an limitation to how many codes you can type in (one code to be exact, per purchase). Repackageing single rings into one bit shipment seemed to be too time-consuming aswell to be ideal, for the fullfilment guys.

                ~Deas

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                • johnyma22
                  johnyma22 NFC Ring Team last edited by

                  @Engarde Yea this is the case.

                  @Lafunamor IF we use Shopify for KS orders then in theory you could use the voucher but I can't say for sure as it's a shifting target.

                  Each order hits us individually so is processed individually. If we made changes to the store to support these multiple voucher claims it would break other functionality and we couldn't justify that. So while it sucks paying multiple P&P it's a necessary evil to claim free rings.
                  .

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                  • E
                    Engarde last edited by

                    Ordered them individually.

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