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    Ring Sensitivity after usage

    General discussions and feedback
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    • R
      Raymond last edited by

      Hi,

      I've been using my Alpha ring for ~9 months now to unlock my phone and all. Lately, I have found that it took longer to unlock. This morning, it stopped working. At first, I thought it was a misbehavior with software or my phone's NFC is acting weird. However, when I assigned the unlocking part to the other side of the Alpha, it worked flawlessly and very quickly too. I used the provided NFC Ring Control app and it was unable to read it at all.

      I know there's a read and write cycle limit, but could the daily use of the ring make it less sensitive and over time stops working (because of this read cycle limit)?

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      • Lokki
        Lokki Community Helper last edited by

        Hi @Raymond

        Yeah nah, that really shouldn't be the case. I guess it could be possible if you are 'power tapping' that one inlay into the back of the phone all the time but there shouldn't be random degradation of the inlay. Working should simply be working.
        It could conceivably be that the inlay has become loose or damaged but again, that should mean it stops working entirely.
        Keep an eye on it, and if you can then try to continue using it - if it does fail then you should contact support@nfcring.com and let them know that you're having issues.

        Some of the very early ones that I played with detached one side of the IC from the inlay and worked only when actually pushed against a device which brought the IC back into proper contact with the antenna - check that this isn't what's happening to you.

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        • R
          Raymond last edited by

          Hi @Lokki

          I tried your suggestion and it didn't work. I'll contact support about it.

          Thanks.

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          • Lokki
            Lokki Community Helper last edited by

            No problem. Point support at this thread if you need to give them more info.

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            • R
              Raymond last edited by

              Email submitted with link to this thread.
              Thanks ;)

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              • R
                Raymond last edited by

                Great, after I submitted the email to support, the "defective" side of the ring starts working again. It refused to work last night and this morning at home. I'll keep a close eye on it

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                • johnyma22
                  johnyma22 NFC Ring Team last edited by

                  Heh @Raymond that sucks, keep us posted with how you get on.

                  1 Reply Last reply Reply Quote 1
                  • R
                    Raymond last edited by

                    Well, it's been 2 months now. One of the 2 tags on that Alpha ring has stopped functioning completely. I was provided with the option of either replacing it or purchasing another alpha ring at a discounted price. I chose the latter option and that one worked really well.

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                    • Lafunamor
                      Lafunamor Community Helper last edited by

                      Glad you got a working ring again!

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