tag corners peeling
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One side of my tag is raised and snagging fabric. Is that considered normal wear and tear or a defect? If it is under warranty how do I submit a claim?
Other than that me and my droid turbo love it!
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can you try to post us some pictures, please?
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Sure, let me know if you can't view this
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Thanks! Let's see what @johnyma22 @NFCringTom have to say.
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It's normal wear and tear but we'd still cover it if you wanna get it sent in or just bump support@nfcring.com and provide a link to this forum post they should just issue you a voucher (if not for a free ring it will be a heavy discount).
Thanks for letting us know :)
FWIW from a material perspective it's possible the ring took a heavy knock and the titanium compressed in leaving the epoxy carrier exposed.
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Thanks for the reply. I can assure you there's been no major dings or anything like that on the ring. I can supply additional photos if support needs it. The tag was kind of raised when I receive the ring and has since came unstuck. I love the product so hopefully this is a fluke. I'll email support as you suggested. Thanks again!
