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    Problem registering ring

    NFC Ring Apps
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    • Lafunamor
      Lafunamor Community Helper last edited by

      please make sure you have the latest version installed and all apps closed. then try again.

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      • R
        Richard last edited by

        I just installed it yesterday so it has to be the latest version.

        But just to be sure I uninstalled it, rebooted the phone, and reinstalled it today. Same thing.

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        • R
          Richard last edited by

          I went to the nfcring.com/apps page and click Get our Control app and it took me to the Play store. I installed from there.

          I can screen shot the process if that helps.

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          • R
            Richard last edited by

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            • Lokki
              Lokki Community Helper last edited by

              That's a little odd.
              Can you sign up to be a beta tester and see if you get a later version of the app?
              http://blog.nfcring.com/dev/be-an-nfc-ring-beta-tester/

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              • R
                Richard last edited by

                I applied for membership to the group.

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                • R
                  Richard last edited by

                  I run an app which (AdFree) which updates the host file on my phone to block ads. On a hunch, I reverted my host file to default, rebooted and tried again. It worked.

                  I'm not sure what entry was blocking access to the registration page, but I am now registered. Now I just need to hunt down that entry so I can go back to blocking ads.

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                  • Lokki
                    Lokki Community Helper last edited by

                    That's interesting - I run the same app and definitely didn't have those issues... but then I can't recall whether I set up the unlock app before I installed adfree originally.
                    Thanks for the heads-up!

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                    • johnyma22
                      johnyma22 NFC Ring Team last edited by

                      Richard that's probably Parses' fault. It's a service we use to make db request, it's horrible. I'm hoping to rip it out at some point.

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                        MikeInSeattle @johnyma22 last edited by

                        @johnyma22 @Lokki @Richard

                        Great info on this! I seen a few people on occasion post similar issues, so this might shed a little light for them (probably not the same cause/app, but may give them something to look for).

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                        • R
                          Richard last edited by Richard

                          I reenabled AdFree and it works great. Easy workaround once I figured it out. The biggest thing is knowing what is supposed to happen. If not for the video in the FAQ, I'd still be scratching my head.

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                          • E
                            ElJay last edited by

                            I had the same problem Richard describes when I went to set up my ring today, but I don't run any adblock apps. I tried repeatedly, got the tone multiple times, but it would never move on, just give the help or finish boxes. I gave up to go to dinner, and on the way home (someone else was driving, promise) was checking my phone and accidentally scanned my ring. It popped up a box asking if I wanted to go to the NFC ring website, I said yes, and it took me there and from there gave me the option to click on the control app, and I tried to register the ring again and it worked the way it was supposed to, no problem.

                            The whole thing was extremely frustrating, but there's another datapoint for anyone else having the same problem. I am also using the most recent version of the app, downloaded yesterday.

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                            • D
                              doongoo last edited by

                              I had the same issue with AdFree. After finding this topic I was able to solve the registration problem of the ring. Thank you.

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