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    Alert not NFC ring

    NFC Ring Apps
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    • Lafunamor
      Lafunamor Community Helper @NFCringTom last edited by

      @NFCringTom said:

      Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

      @Mahmoud @mirkochip
      As he wrote: please send a PM to Tom or send a message to support@nfcring.com

      M 1 Reply Last reply Reply Quote 0
      • M
        MLUM @Lafunamor last edited by MLUM

        Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.

        Lafunamor 1 Reply Last reply Reply Quote 0
        • Lafunamor
          Lafunamor Community Helper @MLUM last edited by

          @MLUM can you post me the request #. @NFCringTom can you please check?

          M 1 Reply Last reply Reply Quote 0
          • L
            LJ Goody last edited by

            I PM'd but not heard anything :(

            1 Reply Last reply Reply Quote 0
            • Lokki
              Lokki Community Helper last edited by

              If you're not having any luck, make sure that the subject line is clear - Unlock App Verification Code Request.
              There are so many support requests that you can get lost in the mix, so be quite clear about what you need.

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              • A
                ajskuce last edited by

                Been two days since I sent in an email about this and no response.

                1 Reply Last reply Reply Quote 0
                • M
                  MauricioU last edited by

                  I have this same problem, I sent an email and have not received a response. Is there a solution?

                  1 Reply Last reply Reply Quote 0
                  • Lokki
                    Lokki Community Helper last edited by

                    There is a solution, just hold tight for now - @NFCringTom handles support requests plus a lot more.

                    1 Reply Last reply Reply Quote 0
                    • M
                      MLUM @Lafunamor last edited by

                      @Lafunamor Sure, request # 7686

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                      • M
                        MLUM last edited by MLUM

                        This must be a huge problem.
                        1200 views of this thread and yet as far as I can tell the problem hasn't been solved.
                        I've been holding tight since May when I was supposed to receive my ring.
                        Now I'm holding tight for a verification code.

                        1 Reply Last reply Reply Quote 1
                        • Lokki
                          Lokki Community Helper last edited by

                          Around 20 rings as an estimate. Not a huge problem, just an irritating one. Lots of those views will be guest views that occur because this thread is continually bumped to the top.

                          1 Reply Last reply Reply Quote 0
                          • Lafunamor
                            Lafunamor Community Helper last edited by Lafunamor

                            @NFCringTom any update? Any way Lokki and I can help?

                            1 Reply Last reply Reply Quote 0
                            • M
                              MLUM last edited by

                              I received a password so that the I can get into the Lock app.
                              I downloaded the latest control app 0.1.11 but that app still does not work.
                              My support requests have been closed despite still not being able to get into the control app.

                              1 Reply Last reply Reply Quote 0
                              • Lafunamor
                                Lafunamor Community Helper last edited by

                                you mean the unlock app?

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  MLUM @Lafunamor last edited by

                                  @Lafunamor Sorry, yes, Unlock App. I am now configuring that one.

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                                  • Lafunamor
                                    Lafunamor Community Helper last edited by

                                    now I'm confused. Did the code work? Is your problem now resolved or not?

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                                    • M
                                      MLUM last edited by

                                      The code worked and the Unlock App works!
                                      Happy with that.

                                      It was my mistake/misunderstanding about how/what the Control App is for.
                                      The support requests related to the verification code have been closed as they should be.
                                      (What I meant about the Control App is that the Register function does not work, but it doesn't matter to me because I received the code via email.)

                                      1 Reply Last reply Reply Quote 0
                                      • Lafunamor
                                        Lafunamor Community Helper last edited by

                                        Exactly. The naming is a bit confusing as "register" in the unlock is just to get a verification code for the unlock app.

                                        1 Reply Last reply Reply Quote 0
                                        • I
                                          idontknow544 last edited by

                                          Has anyone had any success yet? I am having the same issue and have emailed the support team a week ago with no response.

                                          1 Reply Last reply Reply Quote 0
                                          • johnyma22
                                            johnyma22 NFC Ring Team last edited by johnyma22

                                            @idontknow544 All of these supports tickets are closed, what is your number? Message me it

                                            Lokki 1 Reply Last reply Reply Quote 0
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