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    Alert not NFC ring

    NFC Ring Apps
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    • Lokki
      Lokki Community Helper last edited by

      Yup, from the sound of it we're going to have to get someone frmo @NFCringTom's side of things to check on your account/validation @LJ-Goody

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      • L
        LJ Goody last edited by

        @Lafunamor I'm not a kickstarter backer, I just preordered in April

        Cheers @Lokki , I'm really loving the ring otherwise! Even used it to book mark this thread ;)

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        • M
          Maik last edited by

          ...same alert!
          ...no support!?

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          • L
            LJ Goody last edited by

            Just waiting for @NFCringTom to read and respond....

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            • Lokki
              Lokki Community Helper last edited by

              Give it a little longer, guys. Troubleshooting issues like this can be a horrendous pain.

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              • E
                Eirik last edited by Eirik

                I have the excact same problem as described here.

                Nexus 5 (also tried Xperia Z2) - Stealth bomber ring. Get the same "ALERT Not NFC ring", and therefore can't register my ring.

                Other than that, I really love my ring! :-)

                (I was to late for Kickstarter, but preordered through the website)

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                • Lafunamor
                  Lafunamor Community Helper last edited by Lafunamor

                  are all of you having the issue with rings that where pre-ordered? or are there some KS backers with this issue?
                  please mention too if you had the get started link on your ring or not.

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                  • L
                    LJ Goody last edited by

                    Preordered
                    Stealth bomber
                    WAS preloaded with get started

                    I tried re-registering but I would just end up at nfcring.com/account and it was a blank screen with just the words "Name: LJ Goody."

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                    • E
                      Eirik @Eirik last edited by

                      @Eirik said:

                      I have the excact same problem as described here.

                      Nexus 5 (also tried Xperia Z2) - Stealth bomber ring. Get the same "ALERT Not NFC ring", and therefore can't register my ring.

                      Other than that, I really love my ring! :-)

                      (I was to late for Kickstarter, but preordered through the website)

                      I forgot to say that I had the get-started link :-) (Have overwritten one of them now though)

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                      • D
                        Denny last edited by

                        I am running into the exact same issues.

                        Pre-ordered
                        Stealth bomber
                        Get started loaded

                        At least there seems to be a trend lok

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                        • Lokki
                          Lokki Community Helper last edited by

                          Yeah, I'd say it's not a huge panic issue, just rather inconvenient. ;-)
                          They'll sort it!

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                          • M
                            Mahmoud last edited by

                            Mine was through Kickstarter and there was nothing pre-loaded

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                            • Sme
                              Sme last edited by

                              I am in the same boat. Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it. When I scan the ring it says "not NFC ring". also did not receive the extra tags as were mentioned earlier in this thread, just sweet spot stickers, ring , and instruction booklet.

                              Thanks.

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                              • Lafunamor
                                Lafunamor Community Helper last edited by

                                the additional inlays are only for KS backers so that's intended.

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                                • johnyma22
                                  johnyma22 NFC Ring Team last edited by

                                  "Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it."

                                  This part is a bug, nothing being loaded onto it means it wasn't fully QA'd somehow... We have found that a few % of our rings have managed to get through both of our QA steps that are supposed to do this so we're investigating how this happened.

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                                  • M
                                    MLUM last edited by

                                    Received my ring today.
                                    Same problem.

                                    Pre-ordered
                                    Stealth bomber
                                    Get started loaded

                                    I never received an unlock code with my confirmation email.
                                    This link: https://me.nfcring.com/validationCodeReset does not work. Same error as above.

                                    So what can I do with this ring? Knowing that the point was to unlock my phone.
                                    I already have lots of NFC stickers/tags.

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                                    • Lafunamor
                                      Lafunamor Community Helper last edited by Lafunamor

                                      Just for clarification only KS backers received the unlock code via email and only KS backers get additional tags shipped with their ring.

                                      please give the team a bit of time to research this problem. we will definitely find a way to get the unlock app working for all of you (having a nfc ring).

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                                      • Lokki
                                        Lokki Community Helper last edited by

                                        @NFCringTom has a workable solution in mind, just waiting on him to confirm best method of contact - it'll be a manual reissue of the validation code. Watch this space.

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                                        • N
                                          NFCringTom NFC Ring Team last edited by

                                          Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

                                          Lafunamor 1 Reply Last reply Reply Quote 2
                                          • 2
                                            2hansen last edited by

                                            Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".

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