Alert not NFC ring
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Yup, from the sound of it we're going to have to get someone frmo @NFCringTom's side of things to check on your account/validation @LJ-Goody
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@Lafunamor I'm not a kickstarter backer, I just preordered in April
Cheers @Lokki , I'm really loving the ring otherwise! Even used it to book mark this thread ;)
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...same alert!
...no support!? -
Just waiting for @NFCringTom to read and respond....
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Give it a little longer, guys. Troubleshooting issues like this can be a horrendous pain.
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I have the excact same problem as described here.
Nexus 5 (also tried Xperia Z2) - Stealth bomber ring. Get the same "ALERT Not NFC ring", and therefore can't register my ring.
Other than that, I really love my ring! :-)
(I was to late for Kickstarter, but preordered through the website)
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are all of you having the issue with rings that where pre-ordered? or are there some KS backers with this issue?
please mention too if you had the get started link on your ring or not. -
Preordered
Stealth bomber
WAS preloaded with get startedI tried re-registering but I would just end up at nfcring.com/account and it was a blank screen with just the words "Name: LJ Goody."
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@Eirik said:
I have the excact same problem as described here.
Nexus 5 (also tried Xperia Z2) - Stealth bomber ring. Get the same "ALERT Not NFC ring", and therefore can't register my ring.
Other than that, I really love my ring! :-)
(I was to late for Kickstarter, but preordered through the website)
I forgot to say that I had the get-started link :-) (Have overwritten one of them now though)
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I am running into the exact same issues.
Pre-ordered
Stealth bomber
Get started loadedAt least there seems to be a trend lok
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Yeah, I'd say it's not a huge panic issue, just rather inconvenient. ;-)
They'll sort it! -
Mine was through Kickstarter and there was nothing pre-loaded
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I am in the same boat. Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it. When I scan the ring it says "not NFC ring". also did not receive the extra tags as were mentioned earlier in this thread, just sweet spot stickers, ring , and instruction booklet.
Thanks.
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the additional inlays are only for KS backers so that's intended.
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"Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it."
This part is a bug, nothing being loaded onto it means it wasn't fully QA'd somehow... We have found that a few % of our rings have managed to get through both of our QA steps that are supposed to do this so we're investigating how this happened.
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Received my ring today.
Same problem.Pre-ordered
Stealth bomber
Get started loadedI never received an unlock code with my confirmation email.
This link: https://me.nfcring.com/validationCodeReset does not work. Same error as above.So what can I do with this ring? Knowing that the point was to unlock my phone.
I already have lots of NFC stickers/tags. -
Just for clarification only KS backers received the unlock code via email and only KS backers get additional tags shipped with their ring.
please give the team a bit of time to research this problem. we will definitely find a way to get the unlock app working for all of you (having a nfc ring).
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@NFCringTom has a workable solution in mind, just waiting on him to confirm best method of contact - it'll be a manual reissue of the validation code. Watch this space.
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Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.
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Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".
