3. NFC Ring Control - NOT NFC RING

NFC Ring Control - NOT NFC RING

  • 2

    When I open the NFC Control App, select "Register", and scan my ring (either side) - it prompts with "ALERTt - NOT NFC RING"?
    Do I do something wrong?

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  • Community Helper

    what ring do you use?

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  • 2

    Sorry for late reply.

    I use the ring I only just received?

    It is a titanium with black and white inlay - it works fine with the unlock app.

    B:)

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  • Community Helper

    somehow there are more people with this problem. please follow this thread https://forum.nfcring.com/topic/268/alert-not-nfc-ring

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  • Y

    Ive been having the same problem for some time now, bought the ring from the kickstarter campaign, also, only one side of the ring can be written to

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  • Community Helper

    @yash now you've confused me... is one side of the ring not readable/writable or do you have problems with getting the verification code for the unlock app (registration in the NFC control app)?

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  • B

    I'm also having issues with the Ring Control App telling me my ring is not an NFC ring. Emails to support tell me I have to use the forums, yet the forums tell me to email support.
    How do you fix this problem?
    What does the account/password have to do with the control app / NFC ring?
    What is the setup process (the paper I got just says to follow the on screen instructions, but the "instructions" are just explaining what each section in the app does, not how to do initial setup)

    Phone version: SCH-I605 (Samsung Galaxy Note 2)
    The ring is the Titanium ring with transparent bottom/black top.
    I was a kickstarter backer but the original ring was the wrong size

    Tag info is reporting the following:
    Info:
    IC manufacturer is NXP Semiconductors
    IC Type is MIFARE Ultralight (MF0ICU1)

    Extra
    64 bytes total memory
    16 pages with 4 bytes per page
    48 bytes user memory (12 pages)

    When I scan the ring outside of the control app I get a "New tag scanned" window that has "Empty tag" on it.
    How is this fixed?
    -Bryan

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  • Community Helper

    @bbushvt the NFC Ring should show up as an NTAG203, with 137 bytes available.
    Is the replacement ring from the nfcring.com web shop?

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  • B

    It was a replacement ring, how do I fix this issue?

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  • B

    Also where should I see NTAG203 and 137 bytes available?

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  • Community Helper

    Where you're currently seeing mifare ultralight and 64 bytes.
    Original NFC|Rings don't actually use mifare, they use an NTAG203 so that's a touch confusing.
    Reckon you could take a screenshot of the NXP taginfo data for me?

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  • B

    Here is a link to the screenshot

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  • Community Helper

    ok, that's not a replacement ring from http://store.nfcring.com/
    Which website did it come from?

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  • B

    The original ring I received was for being a kickstarter backer. When I received it I had picked the wrong size so I returned it using the instructions found here
    http://nfcring.com/returns/
    I paid the admin return fee and mailed the original ring to

    Returns @ McLear Ltd,
    158 evergreen rd,
    boulder creek, CA 95006, United States

    A few weeks later I received the replacement ring from
    McLear Ltd
    Newby School House
    Ryan Street, Bradford
    BD5 7QD
    UK

    Through out the process I was emailing support@nfcring.com, and they directed me to this forum for help.

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  • NFC Ring Team

    I have seen the rings register as "MIFARE" issue when something goes wrong, I think it's due to a partial IC detach or lack of coupling.

    The best thing to do is return the ring again and let us take a look however I'm going to get you to do some tests before we send it back for a replacement.

    1. Can you consistently get the same read across multiple devices?
    2. Have you tried doing an "Clean" in NXP Tag writer? If not, please try that, it should fail.
    3. Does your ring work? As in can you use it for reading/writing to?
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    B
     1 Reply
  • Community Helper

    Apologies, @bbushvt. I've never seen that happen before!
    Thanks, @johnyma22 for clearing that up for us.

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  • B

    @johnyma22 said:

    I have seen the rings register as "MIFARE" issue when something goes wrong, I think it's due to a partial IC detach or lack of coupling.

    The best thing to do is return the ring again and let us take a look however I'm going to get you to do some tests before we send it back for a replacement.

    Do I just send the ring back to:
    Returns @ McLear Ltd,
    158 evergreen rd,
    boulder creek, CA 95006, United States

    Do I need to include anything along with the ring?

    1. Can you consistently get the same read across multiple devices?

    I only have one phone that has NFC is the Galaxy Note II.

    1. Have you tried doing an "Clean" in NXP Tag writer? If not, please try that, it should fail.

    It failed the first time, but after doing #3 it no longer fails

    1. Does your ring work? As in can you use it for reading/writing to?

    I appear to be able to read/write to both the transparent and black sides of the ring.

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  • NFC Ring Team

    Sounds like cleaning it has fixed it then? No need to return if that's the case...

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  • B

    Ok, new phone, app is still telling me its not an NFC ring when I try and register.
    Exact message is "Uh oh This might not be a genuine NFC Ring, please try the other side of your Ring"
    When I try the other side, same message. Also this message appears multiple times, this time it was 16 times (the number appears to go up each time I test the ring" Other applications (NFC Tag Writer) can read the NFC tags on the ring. Why does the app not think my ring is genuine? Please fix your app!

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