Alert not NFC ring
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Guys, it shouldn't be the ring, it'll most likely be something to do with the UID checking which is software. A stealth bomber sent back is unlikely to be a stealth bomber when it returns to you.
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Guys I'm away until July so won't be a few hours for me..
When the rings are qa tested we store a code on our server. This code is checked during registration.
Things to check:
You have internet available during registration
The get started page is written to the ring when it arrives. -
@johnyma22 I don't think our batch had been registered against the DB then? I don't have the start page on either side of the ring and it arrived chipped... I am wondering how it passed QA testing. I have tried using WiFi and 4G with the register option with no luck.
I have read some people received extra tags along with their ring, I only received the sweetspot stickers in my package.
@NFCringTom is there any way I could get a verification code by email to the address i purchased my ring with? July seems like a very long wait before i can use my ring.
The code reset page cannot recognise my email address so it looks like no UID was ever matched to my email ever.
I will send an email linking to this post if you are able to help.
Thanks -
@johnyma22 said:
Things to check:
You have internet available during registration
The get started page is written to the ring when it arrives.Was the 'Get Started' web page written to the ring when you got it?
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@Lokki they were empty tags on both sides when I had finally got them to detect. When I scanned them without the Control app they came up with 'New Empty Tag'
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Ok, thanks. We'll bring that to @NFCringTom's attention.
I'll just point out again for anyone looking at this thread that if you send your ring back, if you got a 'special' kickstarter one, you're extremely unlikely to get the same ring style back.
Think hard before doing that!
If you got one that is styled the way the ones available for pre-order are then it obviously isn't gonna be an issue. ;-) -
@Lokki my ring had the Get started link loaded to ring when I got mine but still no luck... What would you suggest?
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That's an interesting one.
You guys should still be able to use the unlock app regardless, this should only affect the 'NFC Ring Control App'.
Have you tried the Unlock App yet? You'll need to enter your kickstarter email and try it with your password but you may need to get a reset validation code and use that. -
Here's the link if you need it https://me.nfcring.com/validationCodeReset
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@Lokki mine was preordered and when I try to reset it, I get the message saying no email found
"{
"code": 205,
"error": "no user found with email ...@gmail.com"
}"
So confused :SEdit: removed email for spam protection / Lafu
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ok @LJ-Goody try this one :-)
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Will try later, keep getting Gateway timeout at the moment :/
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@Lokki as far as I know this link is for the unified NFC Ring login (forum) but not for the unlock app verificetion
but I could be wrong -
@Lokki Tried to re-register but I end up at me.nfcring.com/account with just "Name: LJ goody" displayed
Any other idea on how to get my registration code? -
try the reset link with your KS email (https://me.nfcring.com/validationCodeReset)
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Yup, from the sound of it we're going to have to get someone frmo @NFCringTom's side of things to check on your account/validation @LJ-Goody
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@Lafunamor I'm not a kickstarter backer, I just preordered in April
Cheers @Lokki , I'm really loving the ring otherwise! Even used it to book mark this thread ;)
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...same alert!
...no support!? -
Just waiting for @NFCringTom to read and respond....
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Give it a little longer, guys. Troubleshooting issues like this can be a horrendous pain.
