Still waiting...
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@didgesteve I also signed up for both not knowing about the law suit at the time. Its quite annoying that Kerv are all were shipping were shipping and the pressure is off for them when all the international backers have received nothing :(
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@jasok2 said in Still waiting...:
when all the international backers have received nothing :(
I guess you can thank NFC for that :/
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I backed Kerv back in 2015, they stated then they expected them to be out in April 2016. They just stopped giving updates and now all you get is estimate on dispatch from their support team. Told me 4 weeks, after 6 weeks contacted again and told another 2 weeks, after a further 3 weeks contacted again and told my Kerv ring would be posted out on monday. Yet again it failed to arrive. Received an email today from support saying they aim to send it out in 4 weeks. They really, really need to give all the backers and pr-order people waiting a full and truthful explanation about the delay. Looking at other forums and twitter it definatly looks like the new customers are getting priority over the backers. I would not hold your breath waiting for yours to arrive. Perhaps all the people still waiting on Kerv to actually supply the promised rings should get together and consult a solicitor.
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@nch20031 Do you live in the UK or somewhere else? I've heard the Kerv ring is only available in the UK.
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@geekguy100 said in Still waiting...:
I've heard the Kerv ring is only available in the UK.
NFC have a restraining order out against Kerv
A quick serch found this
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When will flash something new I am going crazy for that update.
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@johnyma22 said in Still waiting...:
We're due to start notifying and fulfilling some pre-orders super soon :) Sit tight!
Six months on from 'super soon' now. Any details that you can share with us?
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Hi Chris,
Another month has gone by 🙁
Still no announcements or details of a shipping date for the Payment Ring.
What on earth is going on to keep you all so silent for so long? Courts or cock-ups?
Glyn.
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Another month or so has gone by 🙁
Still no announcements or details of a shipping date for the Payment Ring.
What on earth is going on to keep you all so silent for so long? Courts or cock-ups?
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Still waiting
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@didgesteve I emailed them on Mon still waiting for a reply. I did mention that products are great, and that it’s a shame the lack of communication is the only thing that lets them down. Shame really 😞
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Hopefully not much longer now based on the email I got today 😀
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@steve-peake said in Still waiting...:
Hopefully not much longer now based on the email I got today 😀
Can you please share the details from the email you received?
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@matt-0 I've also received an email from them. Here it is:
Hi Kyle,
We have rings made, back end systems in place and almost everything ready to go - but we have some final hurdles to get over to be able to fully release them to our awesome preorder backers.
I can't go into full details on this here, but we will be releasing more information on the rings over the coming few weeks.
I'll also remind you that no money has been taken from your account for the preorder yet. We'll let everyone know when that will happen in advance of collecting it.
Thank you for your email and we'll be in touch soon.
Kind regards,
ChrisHopefully it comes soon :D!
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@geekguy100
Thanks for the update. It's good news to think that the waiting is nearly over. But I still have questions about who is tending this forum if it can go so long without any 'official' expanation. It shouldn't be your job to spread the word. -
@didgesteve no problem. Have you pre ordered a ring?
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I got pretty much the exact same email. Seems a bit like w copy and paste job lol
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@geekguy100 said in Still waiting...:
@didgesteve no problem. Have you pre ordered a ring?
Yes, I was a Kerv kickstarter and then when I heard about the court case in the US I ordered an NFC ring, thinking that NFC would be first. How wrong I was. My Kerv has been on my finger and working perfectly for over two months.
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How is the Kerv? I like the different design choices but is it worth £100 or should I just wait for this one for half that?
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@didgesteve nice! I'd like to order one but it's into available in the UK 😒. How did that court case begin anyway? Did one company take the other's idea?