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    Read-only tag, wrong NTAG?

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    • T
      Tom last edited by

      Hi,

      I've just received a replacement Horizon ring due to the tags coming off the last one and now have a new problem. I sent the following to support but they suggested to post in the forums first...

      I can't seem to write anything to the transparent tag. The black tag is fine and works as expected but the other reads as an empty tag and no app I've tried can let me write to or format it. Also, it's detected by android app 'NFC Tools' as an NTAG206 where the black tag is detected as NTAG216; not sure if that's right or not?

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      • Lokki
        Lokki Community Helper last edited by

        Hey there Tom, that tag really shouldn't show up as the wrong type. They should both be NTAG216 and I'm not aware of anything that can fix it.

        @johnyma22 got a second opinion?

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        • johnyma22
          johnyma22 NFC Ring Team last edited by

          NXP TagWriter has a Clean / Erase function, give that a whirl?

          RE App detecting it wrong, must be an app bug?

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          • T
            Tom last edited by

            @johnyma22

            That's what I've been using; here's the output:

            Erase -> write failed
            Quick Format -> Write protect failed (unknown error)

            The app detecting is wrong detects the black tag correctly so seems unlikely it's a bug there given TagWriter can't write to it.

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            • johnyma22
              johnyma22 NFC Ring Team last edited by

              Sounds like we need to replace this ring, bump support and link this thread :)

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