No Carbon Fiber?!?! What the deuce?!



  • Normal Size Ring with Titanium Normal Color Metal.  Your inlay choices are Black and Silver Carbon Fiber and the Ring Size is US Size: 7.5.
    Normal Size Ring with Titanium Normal Color Metal.  Your inlay choices are Black and Black Carbon Fiber and the Ring Size is US Size: 15.
    

    I only got an email for the size 15 ring. I think I'm right in thinking I should expect 2 emails.

    Is there really no chance of a confirmation order email?


  • Community Helper

    @TimS

    Yep, Lokki beat me to it.

    I'm swift, when I'm awake. ;-)



  • So this is a frustration topic but... I am not that frustrated.

    The NFC Ring team took a very professionnal decision inline with all of their other decision : ship a complete product with good quality instead of a incomplete product to please the masses. Then additionnally they offered a not even required compensation for people that ordered carbon fiber.

    I respect this desision.


  • Community Helper

    Definitely. I seriously doubt that other companies, let alone other kickstarter projects, would have done this. John is a Great Man. :-)
    Frustration even from a minority tends to be very loud and obvious, and can worry others who wouldn't have normally been worried. It was an excellent move from that perspective alone.



  • So what happens if we had ordered multiple CF insert rings? If somebody could answer my previous post that would great.

    @mrjake

    John,


  • Community Helper

    I'll hand that one off to John, mate. He's probably asleep now but I'll let him know you need an answer.


  • NFC Ring Team

    @mrjake if you ordered multiple CF rings IE.. B-BF-B, B-BF-T, T-BF-B

    We will ship you B-B-B, B-B-T, T-B-(whatever choice you made).. And then you will get a voucher for a free ring..

    We did chat about providing multiple free rings internally and with the community and we came to the conclusion that the collection is already an amazing deal (works out at ~£14 per ring compared to retail of ~£30), if we gave 3 free rings it would work out at ~£7 per ring which is just not realistic in this realm of ours..

    The same logic applies to all multiple ring orders ie. his/hers.

    RE providing Black Fiber later / staggered, we'd rather fulfill your order then you can bump us quoting this forum thread and we can give you a discount on the Fiber ring when it's ready. We just don't want to have loads of oustanding Kickstarter orders, we want to avoid any press/media of "Ships over a year late" for any really awkward to fulfill orders if that makes sense?

    Ideally we would have bottomless pockets and infinite production capacities but as we're a startup we have to be mindful not to short-change ourselves. We're still 100% committed to our Kickstarter backers, hopefully we will show this in the next 5 or so days with an announcement we will be making.



  • John thats totally fair and I understand! Thanks for the quick reply and great support.



  • @Lafunamor

    @johnyma22

    Still No Email, so do you think it just have been auto changed to black?



  • Hi John.

    Looking above at the posts from mrjake and you. I had also ordered the collection with carbon fiber on all of my rings. I submitted my choices for replacements but also misunderstood and thought I'd get three extra rings (sorry, mistake on my part - I understand that'd be unrealistic).

    I really like the carbon fiber design. I would rather wait until the issues have been ironed out and have three carbon fiber rings than have three alternative designs and one carbon fiber ring at a later date.

    Would it be possible to hold off on my order until the carbon fiber rings are ready? (Although if you wanted to send a free non-carbon fiber ring as part of the current phase I'd be very grateful).

    Thanks for all your hard work and keeping us informed with the updates.

    James


  • Community Helper

    @Unubtanium

    Still No Email, so do you think it just have been auto changed to black?

    This is entirely possible. I had a quick look back over the posts but couldn't see what you'd ordered.

    If it's carbon fiber it'll be changed, if the two inlays are different ie white/black cf then the black cf will automagically change to plain black. Same with black/white cf, the white cf automagically changes to it's base colour.
    If you had two similar inlays ie black/black cf or white/white cf then John's team needs a colour choice and will have sent an email.
    Stealth Bombers are the exception to the rule and will be changed to black/black for the inlays because Stealth.


  • Community Helper

    @sudders

    I really like the carbon fiber design. I would rather wait until the issues have been ironed out and have three carbon fiber rings than have three alternative designs and one carbon fiber ring at a later date.

    Hi mate, as per John's statement earlier he'd really really really prefer to complete delivery of all rings that have been ordered via kickstarter.
    It looks exceptionally bad if you move from kickstarted project into real business and still have some of your pledges unfulfilled, it could make or break the reputation of a company if it was mishandled with just enough malice.

    I believe retail price is going to be quite affordable, add your free voucher and the pre-order discount into the mix and you're making out like a bandit anyhow. ;-)



  • womp womp. :/

    So I just got word of the news. Sorry to hear about yet another delay with the CF, but I respect the transparency and responsibility all of you have delivered! So checking my order:

    [quote:o5btrfow]Alpha Size Ring with Black Plated Metal. Your inlay choices are Black and Silver Carbon Fiber and the Ring Size is US Size: 13.[/quote:o5btrfow]

    I take that to mean that my selection is automatically being converted to Black and White... Now, I am really not fond of the white. At all. Is it too late to change my selection to the stealth bomber? If it's too much of a hassle, I totally understand, and I'll just tough it out until I get my voucher code for the CF ring (which I really do appreciate!). If not, though, I would love to switch to the black inlay. :)



  • @Lokki

    Still No Email, so do you think it just have been auto changed to black?[/quote:1fudjyxm]

    I ordered the Limited Kickstarter Edition with CF. Anyway, no rush and are happy if it is just auto changed to black..


  • NFC Ring Team

    @kappanjoe

    womp womp. :/

    I can't guarantee anything at the moment. We are sending out a confirmation email to backers imminently, we are strictly stating that all orders are fixed. However Alpha rings are going to be towards the end of the delivery schedule so if you sent a message in just over a weeks time we could see if it's possible.

    I would add though that Black Black White is a pretty awesome looking ring.



  • [quote="NFCringTom":2q7vf3ww]
    I can't guarantee anything at the moment. We are sending out a confirmation email to backers imminently, we are strictly stating that all orders are fixed. However Alpha rings are going to be towards the end of the delivery schedule so if you sent a message in just over a weeks time we could see if it's possible.

    I would add though that Black Black White is a pretty awesome looking ring.[/quote:2q7vf3ww]

    Gotcha. Well considering all the hard work y'all have done already, I think I'll just take your word for it that it's pretty awesome looking, and if I'm unsatisfied I'll just wait for the CF voucher. Thanks again for being so helpful and friendly! You guys rock!



  • All in all I'm sure I'll love the ring. Honestly though I can't wait to show off a carbon/transparent one though.



  • @john,

    fight the good fight!!!

    BTW: This was the one I pledged for:
    [quote:ktnzer09]Due to popular demand we're adding The Collection early! This includes a Normal NFC Ring, Alpha Ring and the option of a Stealth Bomber Edition Ring. You will also get 3 inlays, 1 16ml, 120ml, 1 30ml. These all come with a presentation box and a chain to keep those extra rings on![/quote:ktnzer09]

    Are we/me still getting all this or just the rings,box chain, inlays etc?(obviously not the Stealth Bomber Ring)


  • Community Helper

    Hi mr3rown, as far as I know the collection will still be as listed although I'm not sure the different inlay sizes are current any more. We'll have to get one of the team to verify that one for us. And the Stealth Bomber is still present, just minus carbon fiber.



  • So... just wondering when the non-carbon rings were suppose to be shipped? I really want to try mine :/

    Thanks ahead of time!