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    Error: Tag is invalid

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    • D
      DonDallas71 last edited by DonDallas71

      I just received my ring today and tried storing a simple text string to the rear tag, which gave no errors when writing. Now when I try to read from or write to the rear tag I just get "Error: Tag is invalid". I have had no issues reading or writing to the front tag. I have a Samsung Galaxy S6 Edge and tried using the "NFC Ring Control" and "NXP TagWriter" apps and both have the same issue with the rear tag. I have no issues using the rear tag to unlock the phone, which is weird. I just get the same popup error as above every time I use it to unlock. Anyone else had this issue?

      http://postimg.org/image/3klcbld8h/

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      • Lokki
        Lokki Community Helper last edited by

        If this is just happening with the one tag, hit up support@nfcring.com and let them know that one tag has failed.

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        • johnyma22
          johnyma22 NFC Ring Team last edited by

          Try to use NFC Tag Writer to hard reset / erase the inlay. I seem to remember that being a fix for this? I may be mistaken though @Lokki

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          • Lokki
            Lokki Community Helper last edited by

            @johnyma22 could try that I - I don't think I ever had success with that one.

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            • L
              Luiscortes77 last edited by

              Was there a fix for this issue. I just got my replacement ring and this error pops up now. The NFC writer app mentioned above did not help.

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              • L
                Luiscortes77 @DonDallas71 last edited by

                @DonDallas71 Did you get your NFC ring issue resolved? I'm having the same issue.

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