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    Is my ring broken?

    General discussions and feedback
    ceramic broken
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    • 3
      3y3s0nly last edited by

      Hi,
      Im very happy, i received my ring yesterday.

      But on the first look i a scratch insinde the ring:
      the ring

      Is this normal or is my ring brocken?

      xoxo Chris

      J 1 Reply Last reply Reply Quote 0
      • J
        jasok2 @3y3s0nly last edited by

        @3y3s0nly said:

        Hi,
        Im very happy, i received my ring yesterday.

        But on the first look i a scratch insinde the ring:
        the ring

        Is this normal or is my ring brocken?

        xoxo Chris

        you better get in touch with support, that is definitely not normal :(

        1 Reply Last reply Reply Quote 1
        • Lokki
          Lokki Community Helper last edited by

          support@nfcring.com

          1 Reply Last reply Reply Quote 0
          • johnyma22
            johnyma22 NFC Ring Team last edited by johnyma22

            Oh wow, yea please email support@nfcring.com so we can sort a replacement ASAP! Please don't wear this ring.

            Edit: He'd already emailed in and I'm on with resolving this for him! :)

            1 Reply Last reply Reply Quote 1
            • Lokki
              Lokki Community Helper last edited by

              Naughty postal service. They must have beat that one up but good.

              1 Reply Last reply Reply Quote 0
              • johnyma22
                johnyma22 NFC Ring Team last edited by

                I doubt it passed QA so something either happened in transit or when it arrived with the wearer.

                Either way it's no big deal, I'd rather we got these rings back though so I can analyse the fracture point to design better rings.

                1 Reply Last reply Reply Quote 1
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