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    Verification Code Not Working

    NFC Ring Apps
    nfc unlock app bug
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    • S
      ShiranuiKira last edited by

      Thanks for the replies gentleman.
      Still no dice however, tried inputting the verification code provided to me to reset.
      still wouldn't let me use the application.

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      • S
        shama @johnyma22 last edited by

        @johnyma22 said:

        and "Sadly there is still a error in the naming"

        Where are you guys seeing these confusing strings?

        Are they talking about the fact that the website refers to this as a password, whereas the app asks for a verification code?

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        • Lafunamor
          Lafunamor Community Helper last edited by

          @ShiranuiKira said:

          Thanks for the replies gentleman.
          Still no dice however, tried inputting the verification code provided to me to reset.
          still wouldn't let me use the application.

          just checking, did you follow the following steps?

          • enter your mail on https://me.nfcring.com/validationCodeReset
          • click on the link in the email you received
          • enter a new password/verification code on the website that opened
          • used this new password/verification in combination with your email in the unlock app
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          • S
            ShiranuiKira @Lafunamor last edited by

            @Lafunamor Yes I've followed these steps many times.
            Does not work.

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            • Lafunamor
              Lafunamor Community Helper last edited by

              Try setting an all capital password/verification code

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              • S
                ShiranuiKira @Lafunamor last edited by

                @Lafunamor Just tried this, doesn't work... :(

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                • Lafunamor
                  Lafunamor Community Helper last edited by

                  @ShiranuiKira this may sound stupid but is your device connected to the internet?

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                  • Lafunamor
                    Lafunamor Community Helper last edited by Lafunamor

                    if yes. please register with a different email address through the control app and try the verification again. It works fine for me. I just checked.
                    Maybe you should try a short verification code as this helps to prevent spelling/typing errors.

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                    • S
                      ShiranuiKira @Lafunamor last edited by

                      @Lafunamor Yes, tried connecting via wifi and via LTE.

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                      • M
                        MikeInSeattle last edited by

                        Try uninstalling and reinstalling the app, and then try the verification code again.

                        If it still occurs, can you show a screenshot of the error message?

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                        • S
                          ShiranuiKira last edited by

                          I've tried registering it, It makes the tag read tone, but doesn't move from the scan ring screen.
                          So, I can't even create a new account even if I wanted to...

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                          • Lafunamor
                            Lafunamor Community Helper last edited by

                            make sure all other apps are closed and nothing is running in the background

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                            • S
                              ShiranuiKira last edited by

                              It reads when i tap the ring contents selection.
                              And it writes actions with no issue.
                              Just doesn't let me register...

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                              • Lafunamor
                                Lafunamor Community Helper last edited by

                                can you please check if you're using the latest version of the control app.

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  ShiranuiKira @Lafunamor last edited by

                                  @Lafunamor I've reinstalled it a few times this week already. Pretty sure it is the newest from Google Play.

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                                  • M
                                    MikeInSeattle @ShiranuiKira last edited by MikeInSeattle

                                    @ShiranuiKira Okay, one last shot from me.

                                    1. Re-install (or clear the app data in the device application manager) both the NFC Ring Control and NFC Unlock apps.

                                    2. Try each of these to see if one of them works:

                                    • Reset your password with something super simple like "asdf123", and make sure your device keyboard doesn't do anything funky like auto-correct on the fly or something like that.

                                    • Go to the NFC Ring Control app and register with a new dummy email just for test purposes, and use that email/password combo in the NFC Ring Unlock app.

                                    • Try the NFC Ring Unlock app on a different device.

                                    Describe what you experience in step by step detail as necessary, so we can narrow down the cause of the issue.

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                                    • S
                                      ShiranuiKira last edited by

                                      Here is a step by step of the actions I'm taking.

                                      1. Uninstall both apps
                                      2. Re-install both apps
                                      3. Open NFC Ring Control app
                                      4. Tap register
                                      5. Hold NFC Ring up to device
                                      6. Hear NFC tag read sound

                                      Nothing happens......

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                                      • M
                                        MikeInSeattle @ShiranuiKira last edited by MikeInSeattle

                                        @ShiranuiKira Just out of curiosity, can you use the "Read" option on the NFC Ring Control app to read what's on the ring? You mentioned that it writes without a problem, so I'm guessing there's something on it right now. It shouldn't make a difference, but you never know.

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                                        • Lafunamor
                                          Lafunamor Community Helper last edited by

                                          @MikeInSeattle said:

                                          "Read" option on the NFC Ring Control app to read what's on the ring?

                                          Yes it's shows the contents of the tag if those contents are in a format that the app knows (e.g. email, text, ...)

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                                          • M
                                            MikeInSeattle @Lafunamor last edited by

                                            @Lafunamor @ShiranuiKira I guess a more direct question I intended is did you try the Read function? I would like to see if it responds to that at all.

                                            Have you also tried the apps on another phone and see if the ring will allow you to register like I suggested? Does it work on another device?

                                            Also, does this happen on both sides of the ring?

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