One inlay of my ring stopped working after a few days :'(
-
I received my ring last week, and it was working fine. I perfectly identified the sweet spot on my phone, wrote a URL on one inlay, and a unlock key on the other. I then was able to perfectly use the ring to unlock my phone.
About two days ago, the unlock key inlay stopped working (the one I used to unlock my phone) . I checked the other one and it's still working fine, so it's not my phone or a sweet spot problem.
I tried to read, write it again from Ring Control but no luck either. :'(
What should I do now?
Support request opened, number 9809.
Thanks in advance,
Cheers,
Alex
-
sadly this may happen to a few rings due to the glue issue. if you want to know more about it please use the search tool in the forum. your options can be found under http://nfcring.com/returns
basically it's either a return and replace or a discounted new ring. but support will tell you all you need to know.
hope this helps you.
