not working

[Ybcthanerd]

my ring does not work properly. i have a case on my phone and the ring will not work with it on. but i have tried other nfc hardware and it works no problem. also even when i take the case of the sweet spot is hard to find and i have to move and twist the ring for it to register. also the ring is too large it doesn't fit like when i got it sized at the jewelry store.

[Zackis]

Many helpful people here but we need specifics:

1. What make and model of phone?
2. Type of Ring? ( alpha, classic, some other version)

[Lokki]

We've already chatted about this over here: https://forum.nfcring.com/topic/51/note-3-not-reading/77