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    So my phone is locked and unable to be opened... now what

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    • M
      MichaelB last edited by

      Locked the phone - after testing it. Added gmail account details as well.

      Phone won't unlock with ring, or with gmail account.

      What now? Trash the phone?

      Lokki 1 Reply Last reply Reply Quote 0
      • P
        preime last edited by

        I found on mine that a reboot seemed to work (Note 3) followed by a swift uninstall of the app

        1 Reply Last reply Reply Quote 1
        • M
          MichaelB last edited by

          Thanks - I'll give it a go.

          1 Reply Last reply Reply Quote 0
          • Lafunamor
            Lafunamor Community Helper last edited by Lafunamor

            you should setup the pin code in the app.
            tutorials for this are available in the apps section

            1 Reply Last reply Reply Quote 0
            • Lokki
              Lokki Community Helper @MichaelB last edited by

              @MichaelB you're possibly using google 2 step authentication which would require you to create a temporary application specific password for use with the unlock screen bypass. Then set a pin in the unlock app.

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