• Login
    • Search
    • [[global:header.recent]]
    • [[global:header.tags]]
    • [[global:header.popular]]
    • [[global:header.groups]]
    • [[global:header.search]]

    Outgoing call screen dimming locks phone

    NFC Ring Apps
    unlock
    3
    11
    9620
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B
      bunker last edited by bunker

      Hi, I recently received an NFC Ring and used the latest Unlock app. But when i make an outgoing call and put the phone against my ear the screen is dimmed (or black at least) and after that I need to unlock the phone to access anything on the phone including the call controls to hang up or answer a second incoming call. This is a big inconvenience and should be removed.

      I looked in the settings for the app but there are none for outgoing calls or calls in general that I could see. I did try a few of the other call settings but nothing changed the behavior.

      I can post a video if you need clarification.

      Any ideas? Otherwise I'll file it in the bugtracker.

      1 Reply Last reply Reply Quote 0
      • Lafunamor
        Lafunamor Community Helper last edited by

        did you try the settings under "device security" -> "manage call behavior" ?

        1 Reply Last reply Reply Quote 0
        • Lokki
          Lokki Community Helper last edited by

          You could possibly add a timeout to the locking process that stops the unlock app from activating for say 5 minutes from the screen being locked. That would likely solve any issues you have there. Also check that the During Call setting is not set as Lock.

          1 Reply Last reply Reply Quote 0
          • B
            bunker last edited by

            lafunamot, which setting specifically causes this by default? This happened to me with default settings as well.

            1 Reply Last reply Reply Quote 0
            • B
              bunker last edited by

              Lokki wouldn't that still lock the phone 5 minutes in to the call? I do speak for more than 5 minutes in some calls.

              1 Reply Last reply Reply Quote 0
              • B
                bunker last edited by

                Lokki, which setting exactly do you mean? On Ring, On Disconnect, or On Answer? Neither really seems to apply to an outgoing call.

                1 Reply Last reply Reply Quote 0
                • Lokki
                  Lokki Community Helper last edited by

                  Device Security|Unlock Delay Type --> Timeout
                  Device Security|Unlock Timeout --> ~5 minutes.

                  This will stop the device from locking within the first five minutes of the screen being off at least. It will still lock after that though.

                  I've not experienced the problem you're describing but I don't tend to do things on the phone mid call.

                  1 Reply Last reply Reply Quote 0
                  • B
                    bunker last edited by

                    If I understand it correctly, that is the general timeout for unlock so if I set it to 5 minutes, it wont lock for NFC Ring unlocking until that timeout? Thats no help, I want it to lock quickly in general.

                    1 Reply Last reply Reply Quote 0
                    • B
                      bunker last edited by

                      Since you appear less than convinced of the behavior I posted a Youtube video of the problem. https://m.youtube.com/watch?v=06gvy6x8dTw

                      1 Reply Last reply Reply Quote 0
                      • Lokki
                        Lokki Community Helper last edited by

                        Ah, now I understand completely. That's really strange and I can't replicate the behaviour.
                        Do you know what version of the unlock app you're running, and on what os version?
                        And yeah, stick it on the bugtracker.

                        1 Reply Last reply Reply Quote 0
                        • B
                          bunker last edited by

                          I'll wait until after Google I/O
                          https://forum.nfcring.com/topic/290/google-io-dates

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post