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    Alert not NFC ring

    NFC Ring Apps
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    • L
      LJ Goody last edited by

      Preordered
      Stealth bomber
      WAS preloaded with get started

      I tried re-registering but I would just end up at nfcring.com/account and it was a blank screen with just the words "Name: LJ Goody."

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      • E
        Eirik @Eirik last edited by

        @Eirik said:

        I have the excact same problem as described here.

        Nexus 5 (also tried Xperia Z2) - Stealth bomber ring. Get the same "ALERT Not NFC ring", and therefore can't register my ring.

        Other than that, I really love my ring! :-)

        (I was to late for Kickstarter, but preordered through the website)

        I forgot to say that I had the get-started link :-) (Have overwritten one of them now though)

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        • D
          Denny last edited by

          I am running into the exact same issues.

          Pre-ordered
          Stealth bomber
          Get started loaded

          At least there seems to be a trend lok

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          • Lokki
            Lokki Community Helper last edited by

            Yeah, I'd say it's not a huge panic issue, just rather inconvenient. ;-)
            They'll sort it!

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            • M
              Mahmoud last edited by

              Mine was through Kickstarter and there was nothing pre-loaded

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              • Sme
                Sme last edited by

                I am in the same boat. Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it. When I scan the ring it says "not NFC ring". also did not receive the extra tags as were mentioned earlier in this thread, just sweet spot stickers, ring , and instruction booklet.

                Thanks.

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                • Lafunamor
                  Lafunamor Community Helper last edited by

                  the additional inlays are only for KS backers so that's intended.

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                  • johnyma22
                    johnyma22 NFC Ring Team last edited by

                    "Just received my ring, a pre-order not a kick starter. Nothing was loaded onto it."

                    This part is a bug, nothing being loaded onto it means it wasn't fully QA'd somehow... We have found that a few % of our rings have managed to get through both of our QA steps that are supposed to do this so we're investigating how this happened.

                    1 Reply Last reply Reply Quote 1
                    • M
                      MLUM last edited by

                      Received my ring today.
                      Same problem.

                      Pre-ordered
                      Stealth bomber
                      Get started loaded

                      I never received an unlock code with my confirmation email.
                      This link: https://me.nfcring.com/validationCodeReset does not work. Same error as above.

                      So what can I do with this ring? Knowing that the point was to unlock my phone.
                      I already have lots of NFC stickers/tags.

                      1 Reply Last reply Reply Quote 0
                      • Lafunamor
                        Lafunamor Community Helper last edited by Lafunamor

                        Just for clarification only KS backers received the unlock code via email and only KS backers get additional tags shipped with their ring.

                        please give the team a bit of time to research this problem. we will definitely find a way to get the unlock app working for all of you (having a nfc ring).

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                        • Lokki
                          Lokki Community Helper last edited by

                          @NFCringTom has a workable solution in mind, just waiting on him to confirm best method of contact - it'll be a manual reissue of the validation code. Watch this space.

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                          • N
                            NFCringTom NFC Ring Team last edited by

                            Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

                            Lafunamor 1 Reply Last reply Reply Quote 2
                            • 2
                              2hansen last edited by

                              Mine is a KS ring, nothing was pre-loaded on it. I received the e-mail unlock - but the app still says "NOT NFC RING".

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                              • T
                                toastie last edited by

                                @NFCringTom sent email =)

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                                • M
                                  Mahmoud last edited by

                                  @NFCringTom i'll appreciate it if you could send me the solution to this issue :)

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                                  • M
                                    mirkochip last edited by mirkochip

                                    Same problem here...Can you send me the solution? @NFCringTom

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                                    • Lafunamor
                                      Lafunamor Community Helper @NFCringTom last edited by

                                      @NFCringTom said:

                                      Hey Guys, just making sure that we have a solution now, if you want to message me on here or at support will go through the steps to get those people without a verification code one.

                                      @Mahmoud @mirkochip
                                      As he wrote: please send a PM to Tom or send a message to support@nfcring.com

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        MLUM @Lafunamor last edited by MLUM

                                        Yeah, emailed support@nfcring.com yesterday. All I received was an email saying to read the leaflet.

                                        Lafunamor 1 Reply Last reply Reply Quote 0
                                        • Lafunamor
                                          Lafunamor Community Helper @MLUM last edited by

                                          @MLUM can you post me the request #. @NFCringTom can you please check?

                                          M 1 Reply Last reply Reply Quote 0
                                          • L
                                            LJ Goody last edited by

                                            I PM'd but not heard anything :(

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