I'm locked out
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Hi,
I received my NFCring yesterday.
After playing around a bit with both NFCring apps I finally succeeded in setting up lockscreen (not using any android lock screen).
All worked perfect during the day.
But in the evening all of a sudden I wasn't able to unlock my Nexus5 anymore.
There is the typical sound giving a signal that the ring could be read or hit the hotspot, but nothing else happens. The devices stays locked.
Tried to unlock via email which did not work either.
I wonder why I need to unlock with a Gmail account although my user account at kickstarter is a German web.de email-webmail.
I'm registered with web.de at NFCring as well.Tried to reset my verification code at https://me.nfcring.com/validationCodeReset as well.
It seems to work for both my gmail and web.de account.
But no change on the device.
It is frustrating not being able to access the device.
I hope that I do not need to hard reset my device (and loose a bunch of data on it).Any help for me?
Best Dirk
Need urgent help as I'm not able to use my nexus 5 anymore.
Best Dirk
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Hi Dirk
Did you overwrite the tag you used for the unlock?
To unlock you just need to enter your Google login (disable 2 factor login first, if enabled).
I hope this helps.
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please give me a note if it worked and if not contact me via chat.
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@Lafunamor yes, it seems i overwrite the unlock tag.
but although I have no 2-factor enabled I'm not able to login via my gmail account.
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hmm getting an error myself... let me test some thing
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works fine for me (as long as I enter my password correctly ;-)
Check you login in a new browser/private browser and login on google.com -
and please check here if you have to factor authentication enabled
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discovered that there was still 2-factor enabled. thought i had deactivated it some time ago.
after deactivating it now i could access my mobile via gmail adress again. Puhhh.
deactivated unlock screen for now. need to recover. :-)definitely there should be better advice not to overwrite the ring when it it used to unlock. :-(
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Yeah... I'm working on a tutorial for the unlock app. I recommend to use the spare tag as a backup key.
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just glad you can use your phone again ;-)
