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    One side does not work right out the box.

    Other NFC Ring Related stuff
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    • Lokki
      Lokki Community Helper last edited by

      @vokmed, @shama is right, there's no longer any real difference between public and private sides, it's entirely up to you to choose which is which.
      If you've got one side not reading and the other side is fine then please contact support@nfcring.com and let them know that you've got a faulty unit. They'll help you out with a solution there.

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      • vokmed
        vokmed last edited by

        Thank you guys for help

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        • Lokki
          Lokki Community Helper last edited by

          @vokmed did you contact support@nfcring.com and let them know there's a defect with your ring?

          vokmed 1 Reply Last reply Reply Quote 0
          • vokmed
            vokmed @Lokki last edited by

            @Lokki said:

            @vokmed did you contact support@nfcring.com and let them know there's a defect with your ring?

            Yes I did. I decided to send back for warranty exchange, if one side has a problem the other might develop too.

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            • Lokki
              Lokki Community Helper last edited by

              Ah, no worries, thanks for letting us know @vokmed. Just for anyone else interested, what were the options you were given?

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              • Lafunamor
                Lafunamor Community Helper last edited by

                You can choose between buying a replacement ring for half the price or send your broken ring in and they send you a replacment

                vokmed 1 Reply Last reply Reply Quote 0
                • vokmed
                  vokmed @Lafunamor last edited by

                  @Lafunamor said:

                  You can choose between buying a replacement ring for half the price or send your broken ring in and they send you a replacment

                  Any idea how long it takes to get replacement?

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                  • Lokki
                    Lokki Community Helper last edited by

                    It'll depend on whether there was a replacement immediately available and how fast your postal service is. I believe the team should email you on dispatch again, then you can use how long it took for your first one as a guide.

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                    • Lafunamor
                      Lafunamor Community Helper last edited by

                      @vokmed They'll send you an mail as soon as it goes out. For me it took about two weeks because it was a stealth bomber and they were in the progress of changing all the stealth bombers. If you replacement ring is in stock it should be faster than that.

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                      • vokmed
                        vokmed last edited by

                        Thank you all for help!
                        I sent ring for warranty on April 29, 2014, nothing yet.

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