Time between dispatch and delivery
-
thank you, @Lokki.
-
@sudders said:
Hi. Another week on I've still not had any rings, emails or replies and am still wondering what's going on... Any news?
I had a 12 day wait after delivery confirmation and I'm in Sydney Australia which is certainly not out of the way.
-
Hello everyone,
Unfortunately I have not received either my NFC ring or the replacement that was sent. I tried to contact support on 03/06/2014 to make sure there were not any issues e.g. that the address/order details were correct (I double checked my kickstarter pledge and the address is correct) but have not yet had a response. Please could someone chase this up please?
James
-
@sudders can you post your ticket/issue number? @NFCringTom can you check please?
-
Request 7035. Thank you.
-
I see I'm not the only one, I waited a couple of weeks before logging my ticket (7169) in the hope that it might be sitting at the bottom of a post bag but nothing has come yet :(
-
To the NFC ring team,
I still have not had a reply to my email dated 03/06/2014. I am no longer interested in the project and since I have not received any rings I would like to request a full refund of £50 (as I pledged for the collection). Please arrange for a swift refund.
Yours faithfully,
James
-
@sudders sorry to hear that, mate. You're best off putting a refund request straight through to support@nfcring.com
Make the subject title something appropriate to keep it visible amongst the rest.
If you're interested in seeing the long video update, it's here: -
@Steve said:
waited a couple of weeks before logging my ticket (7169) in the hope that it might be sitting at the bottom of a post bag but nothing has come yet :(
Me too, i have waited now for two months and still not received anything.
All mails to support has been with no good answer back.Support requests:
8418
7440 -
2 months is a bit longer than I'd expect, though the guys are going hell for leather at the moment. @NFCringTom may be able to shed some light on this for you @zaxie.
