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    Time between dispatch and delivery

    General discussions and feedback
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    • S
      sudders last edited by

      Hi,

      I got my dispatch confirmation on 04/04/2014. How long should it take to arrive? - I have not received the ring yet.

      Thanks,

      James

      1 Reply Last reply Reply Quote 0
      • Lafunamor
        Lafunamor Community Helper last edited by

        Was it your order confirmation or a shipping confirmation? Can you please post the subject of this mail?

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        • Lokki
          Lokki Community Helper last edited by

          James, don't forget to allow for the vagaries of the postal service. If it was the shipping confirmation rather than the order confirmation then allow up to 30 days before starting to worry - the postman does odd things sometimes.

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          • S
            sudders last edited by

            Hi Lafunamor and Lokki,

            Thanks for your replies. Here are the subjects of the emails I've had:
            04/04/14 - Your NFC Ring is ready and has been dispatched
            08/03/14- Confirmation of your NFC Ring Order

            I'll wait and see what happens; hopefully it'll come in the next two weeks. I live in an English city so it shouldn't be too difficult for royal mail.

            Cheers, James.

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            • Lafunamor
              Lafunamor Community Helper last edited by

              this is not typical. the longest it should take is 7 workdays so if you don't receive your ring next week contact the support via support@nfcring.com
              I hope you'll get it soon so you can enjoy it longer ;-)

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              • S
                sudders last edited by

                Hi guys,

                Still no ring from the post and almost a month has gone by since it was sent to me. I emailed support@nfcring.com on Sunday night. I've not heard any word back yet just confirmation of request (5842).

                Please could I have an update as to what happens next?

                Thanks,

                James

                1 Reply Last reply Reply Quote 0
                • Lokki
                  Lokki Community Helper last edited by Lokki

                  Ok, I'll bring this to @NFCringTom's attention and we'll see what can be done.

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                  • S
                    sudders last edited by

                    Thank you Lokki.

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                    • S
                      sudders last edited by

                      Hi. Another week on I've still not had any rings, emails or replies and am still wondering what's going on... Any news?

                      J 1 Reply Last reply Reply Quote 0
                      • Lokki
                        Lokki Community Helper last edited by

                        Sorry, @sudders, I'll chase someone up for you.

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                        • johnyma22
                          johnyma22 NFC Ring Team last edited by

                          Lokki I'm including a piece about this thread in the next update so traffic may increase.

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                          • P
                            Penguwin last edited by

                            Just to give a summary of my experience for reference...

                            I received an email saying my Ring has been dispatched on 4/30/14. I received the ring itself on 5/13/14. I live in the U.S. and the ring appeared to be shipped from the U.K.

                            Just my .02... Works great for me, has been worth the wait!

                            1 Reply Last reply Reply Quote 2
                            • M
                              Markus last edited by

                              Hi, i also wanted to share my experience: dispatch confirmation on 05/10/14, received the ring yesterday (05/15/14) from UK to Germany. I think this is great!

                              1 Reply Last reply Reply Quote 2
                              • S
                                sudders last edited by

                                Glad to hear others are getting their rings without issue. I had an email on Friday to say that they will be sending another ring. Looking forward to getting it :)

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                                • Lokki
                                  Lokki Community Helper last edited by

                                  Thanks guys, it's extremely helpful to others to know what they should expect!

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                                  • M
                                    MikeInSeattle last edited by

                                    Is there any way to know from where the ring shipped from? I got my dispatch email for a temp ring 2 days ago, so I'm curious on how long I should expect to wait. Sounds like if from the UK, give or take 2 weeks.

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                                    • Lokki
                                      Lokki Community Helper last edited by

                                      Hi @MikeInSeattle , I'm tempted to say that it shipped from the US distribution center but if it's a temporary ring it may be from the UK, so allow 10 to 14 days to be safe. John might have something to add on that subject in the next update which should be live soon.

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                                      • M
                                        MikeInSeattle last edited by

                                        Thanks @Lokki , I was crossing my fingers for the US Dist, but alas, I will wait a little longer. I'm glad it shipped, so at least I know it's on its way. I'll look forward to the update.

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                                        • N
                                          NFCringTom NFC Ring Team last edited by

                                          It will have come from the UK

                                          It was posted last Friday so I would say anytime from now till the end of next week

                                          Cheers

                                          1 Reply Last reply Reply Quote 1
                                          • Lokki
                                            Lokki Community Helper last edited by

                                            Thanks for the confirmation, @NFCringTom

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