New Tag Collected when Unlocking
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Hello,
I got a ring last evening and set it up. I was messing around this morning and wrote some data to the inlay of the ring I was using for authentication. Now, when I try to unlock the device I get a 'New Tag Collected' full-screen popup on my phone. This prevents the NFC Unlock app from being able to read the device. Is there an easy way to get the ring working again?
Cheers!
-Tim -
The problem is that the unlock app writes data to your ring so you can't store different data on that particular inlay. There is a easy solution to your problem. just unlock you phone (you may need to use the google login to get past the NFC unlock app (Note: 2 factor authentication needs to be turned off for this to work)) then open the unlock app, remove your ring from the list of keys (Device security -> manage keys) delete your ring/key and add a new one. make sure the key is active before you enable the NFC ring unlock screen.
hope this helps and if there is anything not clear just ask ;-)
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@Lafunamor Perfect. I tried everything but re-registering. Cheers!
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@Tim-Heckman let me know if it worked and you're fine again ;-)
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@Lafunamor Yep, all set. Cheers!
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(Disclaimer: I don't have rings yet and haven't used unlock app)
A few people have had this problem of not knowing that you can't store private data and use that side to unlock, so is it possible to give warning if a user tries to write data to a tag that is registered as the unlock tag? -
@shama please add it here https://forum.nfcring.com/topic/187/unlock-app-improovements
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Done