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    johnjacob

    @johnjacob

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    Latest posts made by johnjacob

    • Durability Question on Inlays

      So I have a question, because I'm not sure if my issues are something I'm doing wrong, or if it's just inherent in the product.

      I bought a stealth bomber about a year ago, and one of the inlays failed in short order, and the other a couple of months later. The support team was great, and I mailed it in and got my replacement quickly (an alpha, the bomber was no longer available).

      The problem is that now, a month and a half later, the inside inlay has already failed**.

      The way I see it there are a few possibilities :

      1. Not being the 'standard style', both the stealth bomber and alpha runs had initial QC issues, I was unlucky, and a new ring would work great.
      2. I'm incredibly hard on my rings. I don't think this is true: I work in an office setting and don't wear the ring when I'm working with the soldering iron or anything 'dangerous', but maybe?
      3. The failure rate is high, or the inlays aren't really cut out for day to day use, and the guys at support are just churning rings like crazy

      The reason I'm asking here for feedback is that if 1 is true, then I'll just send this ring back in and get a replacement, but if it's 2 or 3 then I'll just keep using the working inlay on my ring until it (inevitably) fails and then go back to unlocking my phone/house like a prole. Getting a new ring every 6 months (even if free) just doesn't sound appealing.

      Any thoughts?

      ** Yes, it's really failed. It used to read just fine on my laptop, phone, and door lock and now it won't read on any of those three. I've been a regular ring user for about a year and it is 100% not a 'sweet spot', 'expectation', or incompatibility issue.

      posted in General discussions and feedback
      J
      johnjacob
    • RE: No bitcoin payment options?

      I heard back from John at the website:

      "Yea man of course we're accepting bitcoin, it's right there as a payment method!"

      It looks like you have to get to the 3rd page of checkout before it mentions anything, but bitcoin is totally there!

      posted in General discussions and feedback
      J
      johnjacob
    • No bitcoin payment options?

      I asked via the support page, but I got a message saying there was a long backlog so I thought maybe the community already knows the answer:

      Is there no bitcoin payment option for the current round of preorders? I know it was an option before, but I can't find it anywhere on the website.

      posted in General discussions and feedback
      J
      johnjacob