I think we have a slight misunderstanding, which may easily be due to English not being my primary language :).
- It's okay for the costs to be higher
- It's not okay selling bad news as good news
- I'll claim the voucher
Just my 2c
I think we have a slight misunderstanding, which may easily be due to English not being my primary language :).
Just my 2c
If that is so, it's still not (being able to) keeping your promise and a mistake in planning.
I am not angry. It's the risk of supporting a Kickstarter project. However, selling you additional costs as "pretty cool", "cover(ing) the majority of the replacement ring cost" (~50%, without shipping?) makes me feel I'm being played for a sucker. But no worries I can just be happy with the replacement ring and my support was appreciated.
Sorry for getting sarcastic at that last bit, but simply stating that "the costs rose and everyone (eligible) gets a voucher instead of ring, bummer" would've made a world of difference to me and had come across HONEST.
Am I understanding this correctly:
I pledged for a ring, and due to a few circumstances it was a carbon ring. I received a place-holder ring, which I appreciate.
Now instead of receiving the ring I pledged for I get a 50% voucher and have to pay for postage and packing.
Good news everyone?!