Found a guy at work with an S4, no extra case, and it was not able to read the ring either. Also did further testing reading other tags and can read a tectile from approximately half an inch, so the antenna appears to be fine on my S3. I'm going back to support for replacement, thanks for the help Lokki.
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Posts made by dsmall
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RE: Ring is not recognized
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RE: Ring is not recognized
I do have an extended battery in it, however I tested with standard battery and no cover on with the same issue.
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Ring is not recognized
I received my Vintage ring last week and it is not recognized by my Galaxy SIII. I have tried multiple apps with no luck, but the phone reads and writes to a TechTile nfc tag without issue, using all of the apps. I do not have another phone to test with, most of my coworkers have older iphones. Support suggested I reach out to you guys for suggestions. So, anyone have any thoughts on this?
Thanks.
David