Posts made by Bert

Also waiting for the silver and black carbon fibre I pledged for...

Tom, you asked me to chime in when the ALPHA will be available, please, send me my Collection (all signatures rings, see the rings size in my original pledge).
Thanks !
Bert.

I got your answer to my question Tom.
For transparency, I hope I am going to get very soon another answer than "we noticed your ticket and request Bert" :.)
The mention "Rings now back in stock & Gift cards now available on http://store.nfcring.com" in NFC Ring last update put a different light on the whole thing. I should not wait any longer to get my rings if "Rings are now back in stock".
Thanks for your understanding.

@NFCringTom said:

@Lafunamor since the update we have had quite a few coming in. It isn't a major backlog but most of the tickets require a lot of work (missing rings, no delivery etc).

They should be cleared by the end of the week hopefully with positive resolutions

The update was posted on the Sep 29 2014.
My request for information was sent on the Sep 28.
I do not see how all the requests that came AFTER the update would concern me then. If you are answering support tickets in a logical way, I should have received an answer by now.

No one is answering me. Tried to contact through KS, support, here.

I do hope I was not forgotten !
I had it all (stealth bomber, 2 fiber rings, faulty rings, etc.)

Request 10011, help :)

Thanks lokki, I got an answer from Tom, I should get my whole Collection resent in 6 to 8 weeks !
Collection V2.0, I am waiting for you ;.)

Hello Guys,

Received a Collection and I had first an issue with 2 of the 3 rings received. This issue is now fixed (I just have to wait 6 to 8 weeks to get the right rings, but I don't mind, my Galaxy Note 4 is not yet in my hands and my existing phone has no NFC :))

I do have another issue. The one ring I kept (my wife's ring) is no longer functional (the black NFC part of the ring is no longer working, when the transparent NFC is working just fine). I sent a support request (10011) , but for some reason, the only answer I got from Tom was... "Hi Bert Tom". I guess something was missing from his email :.)

I would appreciate if someone could tell me what I should do. If I have to wait 6 to 8 weeks to get a replacement ring, plus the 2 others from my collection I am alreay waiting for, all black/transparent, I just do not mind !

Thanks in advance for your helps

Regards
Bert.